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[broken items] No icon, github status in settings, packages #986

Open rsese opened 7 years ago

rsese commented 7 years ago

From @cchang62 on August 31, 2017 09:32AM - copied from original issue https://github.com/atom/atom/issues/15519

Description

Due to company policy, I installed my Atom editor on my Ubuntu 16.04 of VirtualBox, and the internet of ubuntu in VirtualBox and its host, window 7 enterprise edition, is behind proxy. Proxy has been set up and installing new packages externally via apm is successful. Also, accessing projects on github or npm servers from my ubuntu are not problem. However, Atom editor can not show images or some status somehow, in the picture illustrated below.

At the same time, I also installed Atom editor on the host, window 7 enterprise edition, of VirtualBox. The editor shows everything correctly in the same condition of setting proxy. How can I debug the broken images?

Versions

OS VirtualBox: 5.1.26 r117224 (Qt5.6.2) Description: Ubuntu 16.04.2 LTS Release: 16.04 Codename: xenial

Atom apm 1.18.4 npm 3.10.10 node 6.9.5 x64 python 2.7.12 git 2.7.4

Additional Information

Attached image is my status I snipped from my desktop of Ubuntu 16.04.2 LTS.

atomeditor

rsese commented 7 years ago

Thanks for the report @cchang62 - one of the image URLs above is:

https://cloud.githubusercontent.com/assets/16760489/19395499/69bbb780-922d-11e6-9779-2b8327027ea5.png

Can you access that URL directory from a web browser or do you get an error?

cchang62 commented 7 years ago

Thanks for forwarding my issue here. The URL above is available from Firefox and Chrome on Ubuntu of VirtualBox. Sweet reminder: Firefox, Chrome, and Atom are behind proxy, and their proxy settings are identical.

Browser Version: Firefox: 55.0.2 (64-bit) Chrome: Version 60.0.3112.90 (Official Build) (64-bit)

Content of URL on VirtualBox Ubuntu: urltestcontent

rsese commented 7 years ago

If you open Dev Tools, can you share what you're seeing for that image above?

E.g. if I run Window: Toggle Dev Tools from the command palette and go to the Network tab and filter by Img, I see a successful 200 for that image above:

image-ok

cchang62 commented 7 years ago

Sorry to reply late. After I toggled the dev tool, I found that it is still a proxy issue. But I have set up the proxy in .apmrc like following figure. What else settings did I miss?

[Proxy Setting] image

[Toggle Dev Tools on setting page] image