No Sound after conversion

[MabeyC]

Hello,

I have attempted to convert a few dozen audio books, but the mp3 files created contain no audio. Maybe I've missed a setting somewhere?

Windows 10 (virtual machine) - Audible app downloaded and activated. Aax Audio Converter v1.15.1

Steps taken: Set up Windows 10 virtual machine. Downloaded and installed Audible win 10 app via MS Store. Signed in to audible app. Downloaded and installed AAX Audio Converter. When loading, I was not prompted to enter activation code. Converted track (Source of downloaded audible file was not downloaded via Win 10 app, but via their site on another PC) [screencap]

I initially thought that maybe by not downloading the audio book from the app may have cause some issue, so I tried downloading a title via the Win 10 app and converted that. Same effect: no sound.

Then I thought that since there was an update, that I should check that too.

I updated to 1.15.2 and tried again; same thing.

Any help would be greatly appreciated.

[audiamus]

No error message? MP3 files have been created? Did you try more than one player? Did you run some analysis tool, like MediaInfo?

[MabeyC]

Edit: I moved the files to another PC and tried windows media player and VLC, which did have audio. I think this must be related to my set up.

No error messages. Completed successfully each time. MP3 files are created and named as expected. Attempted to play audio on Groove Music (Windows 10), Celluloid and Audacious (Linux Mint) I downloaded MediaInfo and added one of the media files, below is the debug info:

General Count : 332 Count of stream of this kind : 1 Kind of stream : General Kind of stream : General Stream identifier : 0 Inform : MPEG Audio: 1.12 MiB, 2 min 22 s Count of audio streams : 1 Audio_Format_List : MPEG Audio Audio_Format_WithHint_List : MPEG Audio Audio codecs : MPEG Audio Complete name : Desktop/Audiobooks/Ryan James - Copy/Speed Reading/Chapter 1 - Speed Reading - Ryan James.mp3 Folder name : Desktop/Audiobooks/Ryan James - Copy/Speed Reading File name extension : Chapter 1 - Speed Reading - Ryan James.mp3 File name : Chapter 1 - Speed Reading - Ryan James File extension : mp3 Format : MPEG Audio Format : MPEG Audio Format/Extensions usually used : m1a mpa mpa1 mp1 m2a mpa2 mp2 mp3 Commercial name : MPEG Audio Internet media type : audio/mpeg File size : 1172303 File size : 1.12 MiB File size : 1 MiB File size : 1.1 MiB File size : 1.12 MiB File size : 1.118 MiB Duration : 142101 Duration : 2 min 22 s Duration : 2 min 22 s 101 ms Duration : 2 min 22 s Duration : 00:02:22.101 Duration : 00:02:22.101 Overall bit rate mode : CBR Overall bit rate mode : Constant Overall bit rate : 64000 Overall bit rate : 64.0 kb/s Stream size : 35495 Stream size : 34.7 KiB (3%) Stream size : 35 KiB Stream size : 35 KiB Stream size : 34.7 KiB Stream size : 34.66 KiB Stream size : 34.7 KiB (3%) Proportion of this stream : 0.03028 Title : Chapter 1 - Speed Reading Album : Speed Reading Album/Performer : Ryan James Part/Position : 1 Part/Total : 1 Track name : Chapter 1 - Speed Reading Track name/Position : 2 Track name/Total : 18 Performer : Ryan James Publisher : Ryan James Genre : Audiobook Recorded date : 2017 File last modification date : UTC 2020-11-08 00:38:28 File last modification date (local) : 2020-11-07 20:38:28 Writing library : LAME3.100 Writing library : LAME3.100 Copyright : ©2017 Ryan James (P)2017 Ryan James Cover : Yes Cover description : cover.jpg Cover type : Cover (front) Cover MIME : image/jpeg Comment : Find out what your current reading level is, and learn how to incorporate the exercises and techniques found in this audiobook into your daily routine so that speed reading becomes a habit. Soon you will find that you can read an entire book each day! The more you read, the more knowledge you will gain that you can use to achieve your goals in life. Musician Credit List : Author Audio Count : 280 Count of stream of this kind : 1 Kind of stream : Audio Kind of stream : Audio Stream identifier : 0 Inform : 64.0 kb/s, 22.05 kHz, 2 channels, MPEG Audio (Version 2) (Layer 3) (Joint stereo / MS Stereo) Format : MPEG Audio Format : MPEG Audio Commercial name : MPEG Audio Format version : Version 2 Format profile : Layer 3 Format settings : Joint stereo / MS Stereo Mode : Joint stereo Mode extension : MS Stereo Internet media type : audio/mpeg Duration : 142106 Duration : 2 min 22 s Duration : 2 min 22 s 106 ms Duration : 2 min 22 s Duration : 00:02:22.106 Duration : 00:02:23:06 Duration : 00:02:22.106 (00:02:23:06) Bit rate mode : CBR Bit rate mode : Constant Bit rate : 64000 Bit rate : 64.0 kb/s Channel(s) : 2 Channel(s) : 2 channels Samples per frame : 576 Sampling rate : 22050 Sampling rate : 22.05 kHz Samples count : 3133440 Frame rate : 38.281 Frame rate : 38.281 FPS (576 SPF) Frame count : 5440 Compression mode : Lossy Compression mode : Lossy Stream size : 1136808 Stream size : 1.08 MiB (97%) Stream size : 1 MiB Stream size : 1.1 MiB Stream size : 1.08 MiB Stream size : 1.084 MiB Stream size : 1.08 MiB (97%) Proportion of this stream : 0.96972 Writing library : LAME3.100 Writing library : LAME3.100

[MabeyC]

Other PC's did not reproduce error. I believe this to be an issue from my PC.

Thanks for taking the time to respond, and for creating this application. Thank you!

[audiamus]

Thanks for the update on the issue.

I find MediaInfo always helpful. It can't detect everything in media files but it usually gives you a good overview.

[Dudeman456]

I have this issue as well. Except that I use AAX Audio Converter to convert to chapterized M4B. The ones I converted in the last few months do not have sound. When I installed the AAX Audio Converter program on a different computer using the dummy code, the conversion gave me an error but the M4B it output had sound. I should mention I have been using Libation to download.

[Dudeman456]

To add to this, I tried converting to MP3, and that failed with an FFMPEG error, so perhaps at some point the configuration of AAX Audio Converter became corrupted and is not decrypting the AAX files.

[audiamus]

Original AAX files can only be decrypted with the proper activation code, otherwise FFmpeg will throw an error.

I don't know how Libation downloads and decrypts Audible books but I believe it uses AAXClean for decryption, just as my BookLibConnect does. In any case, I suggest to try downloading with BookLibConnect.

[Dudeman456]

Thanks for the reply. The thing that I don't understand is that on the other computer using the dummy code, it decodes and makes a proper M4B file. I am re-doing my entire library right now with BookLibConnect.