audiconnect / audi_connect_ha

Adds an audi connect integration to home assistant
MIT License
224 stars 98 forks source link

After Installation via HACS there are only 3 entities available #429

Closed mamillion12 closed 3 weeks ago

mamillion12 commented 3 months ago

After configuration via HACS and entering my login credentials, there are only three entities available. The Most crucial ones like mileage, fuel level and Trip Data are missing.

Expected behavior Having Access to all other sensor data like mileage, fuel level and single trip data.

Your Vehicle Details Model: Audi A4 Avant 1.4 TFSI Year: 2017 Type (ICE/PHEV/BEV): B9 I am using an Audi Data Plug to collect the data from the vehicle

cdnninja commented 3 months ago

I am not sure this supports those plugs. Does the connect app show the data?

mamillion12 commented 3 months ago

Yes it does.

Kolbi commented 3 months ago

Can you provide a log file?

mamillion12 commented 3 months ago

audiconnect_log_ha_28-05-2024.pdf

I removed the FIN (vehicle ident) for safety reasons. As I am quite new to home assistant, I am not sure whether such kind of log file is okay. Please let me know in case more information is needed.

coreywillwhat commented 3 months ago

Hi @mamillion12 . Thanks for providing more info. Specifically, we would need to see the vehicle data that is returned to understand more about the issues you're seeing. Can you enable debug logging (from integration > audiconnect screen), run the service "Refresh Cloud Data" and then disable debug logging. You will then be given a log file.

I'm thinking this is a duplicate of #263.

mamillion12 commented 3 months ago

audiconnect_ha_log_29-05-2024.txt

Hi,

thanks @coreywillwhat. Here it is.

coreywillwhat commented 3 months ago

Thank you!

Haven't seen this type of data response before. My understanding is bad gateway errors typically have to do with network configuration or server issues. Has this integration worked for you in the past and this just started occurring? Have you recently made any changes to your network configuration?

mamillion12 commented 3 months ago

No, it has never worked at any time. All other integrations are working as expected in my Home Assistant instance. Thank you for your support!

mamillion12 commented 2 months ago

Is there anyone who might be able to support me?

Kolbi commented 2 months ago

We would need to capture & analyse data traffic from your app to understand your interfaces.

cdnninja commented 2 months ago

To confirm you don't use the Audi connect app for the data but rather another Audi branded one?

mamillion12 commented 2 months ago

Yes, I am using the Audi connect plug and play app.

Kolbi commented 2 months ago

Yes, I am using the Audi connect plug and play app.

That's good. Now we need data :)

@t0bias-r explained here how he does it with Android: https://github.com/audiconnect/audi_connect_ha/discussions/282#discussioncomment-9060228 - can you provide us something like that?

Do you also see data in https://my.audi.com/ ? Maybe this universal API (with limited data) can also be integrated as fallback.

github-actions[bot] commented 1 month ago

This issue is stale because it has been open for 45 days with no activity. Are you still experiencing this issue?

github-actions[bot] commented 3 weeks ago

This issue was closed because it has been inactive for 15 days since being marked as stale.