Issues setting up a new SSO Dashboard

[theburningmonk]

Hi, I followed the instructions here to set up a new SSO Dashboard, but it hasn't worked for me.

1. The URL in the docs (below) sees to be different to what the Extensions page is pointed at

If I go to the Installed Extensions page in my Auth0 portal, the SSO Dashboard extension points to this URL instead: https://dev-theburningmonk-ec.us.webtask.run/auth0-sso-dashboard/admins/login

and I assume the user login page would be at: https://dev-theburningmonk-ec.us.webtask.run/auth0-sso-dashboard/login

2. If I visit the user login page I see this: even though I had followed the instructions and added both user and admin URLs to the allowed callback URLs:

3. If I visit the admin login page then the Auth0 login page pops up, but when I enter my username and password to sign in I get a validation error

So, so far I've only managed to access the SSO dashboard from the Extensions page by clicking on the SSO Dashboard extension from the Installed Extensions page.

It feels like maybe I might have misconfigured something along the way, but I've followed the instructions step-by-step twice and have got the same result, so maybe the docs are out of date?

Any help would be much appreciated!

[NotMyself]

HI @theburningmonk,

It looks like the error page is telling you that you have a callback URL mismatch for the tenant named dev-theburningmonk-ec.

At the bottom of that error page, you should see a box that looks like this.

Click the link and you will see some details like this.

Make sure that the underlined URL in your message is added to the application's callback URLs setting in the tenant dev-theburningmonk-ec. Your URL will be different from mine.

That will get you past that error. And might solve the second error as well. But there is another possibility.

The second situation happens typically when you are attempting to use multiple Auth0 accounts and have crossed the streams so to speak. Meaning, you are logged into the dashboard with one account but attempted to authenticate to the extension with a different account. This situation can happen silently so that you do not even realize you are authenticating.

Have you tried it in an incognito window? If it works there, try clearing all your cookies for the auth0.com domain in your normal browser and reauthenticate.

Let me know if that helps.

---

For the eventual Auth0 person wondering why I am responding to an issue on a repo I don't own on a Sunday morning. A DevRel contact asked me on twitter if I could help @theburningmonk. And @heitorlessa is pretty awesome and made me feel welcome in Serbia. So, yeah just trying to pay one back.

[theburningmonk]

Thanks @NotMyself so looks both problems go back to the fact that the URLs mentioned in the docs are different to the one the extension created. In hindsight, I should have connected the dots 🤦

What's mentioned in the docs: admin: https://YOU_TENANT.8.webtask.io/auth0-sso-dashboard/admins/login user: https://YOU_TENANT.8.webtask.io/auth0-sso-dashboard/login

What the extension creates: admin: https://dev-theburningmonk-ec.us.webtask.run/auth0-sso-dashboard/admins/login user: https://dev-theburningmonk-ec.us.webtask.run/auth0-sso-dashboard/login

So once I changed the main SSO Dashboard application's Allowed Callback URLs to the URLs that the extension created then everything worked as expected.

I guess at some point the URL format changed but the docs weren't updated.

https://auth0.com/docs/extensions/single-sign-on-dashboard-extension