search

autonomoussoftware / metronome-wallet-desktop

💻💰 Metronome wallet for desktop devices
https://metronome.io
MIT License
18 stars 12 forks source link

Error connection not open When converting from ETH to MET #474

Closed GetITWorking closed 3 years ago

GetITWorking commented 3 years ago

When converting 0.416214 ETH to MET I get

Error connection not open Try again

Details : Wallet Information Version 1.4.2 Connected to Ethereum chain

Running on Linux

zerbinidamata commented 3 years ago

I am having the same issue to withdraw ETH

GetITWorking commented 3 years ago

Interesting,.. I think this is some sort of general connection issue,... because I also get errors while sync my Wallet. Could it be a fire wall issue? Or OS/browser AJAX query (Synchronous / Asynchronous)?

zerbinidamata commented 3 years ago

Yes, the sync always fails too. I tried desktop (OS X) and Mobile(Android) both have same issue regarding sync and transactions, so I don't think is OS related.

Maybe a general connection issue with the wallet

GetITWorking commented 3 years ago

I'm just guessing,... I did not see any JS errors in the console log so its a bit odd, if this were a common issue I'm sure they would have fixed it by now, my bet is this works in most cases it must come down to the browser they use in the background for the app.. I don't know but I'm guessing they use React Native, which in turn uses a browser and on certain browser it has problem.

GetITWorking commented 3 years ago

Its all working for me now,... so looks like it was a server issue here... and it was not being able to connect or timing out.

gabmontes commented 3 years ago

This error is related to connectivity issues between the wallet and the supporting nodes, both of which were working fine. Our tests and monitoring/alerts setup did not catch anything.

The cause is mostly related to some intermediate gateways or networking equipment problems.

Thanks for reporting anyway.