AIA (Vietnam) - Assistant Manager, System Analyst – Service Delivery - HCMC - FT

Location

Education – Bachelor’s degree in Computer Science, Information Systems, a related discipline.
Min. 5 years of experience, 3 years in IT area
Good at English skills.
Good time management, communication and team work skills
Broad knowledge of hardware, software and programming
Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical detail
Business awareness
A methodical, investigative and inquisitive mind
Presentation skills

Examine existing IT systems and business models
Analyze system’s requirements, develop solutions & assume responsibility of product development
Execute, configure and test feasible solutions.
Extensively liaise with external and/or internal clients
Document and map interfaces between new systems and legacy
Convert client requirements into highly specified project briefs
Identify alternatives for potential solutions and estimate them for both technical and business suitability
Produce reports about project feasibility and costings
Ability to present proposals to clients
Ability to work and plan flexibly to deadlines
Work closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction
Cooperate with developers to ensure designs are built to spec
Design landscape, create business diagram, and supervise peers to implement system
Supervise implementation of a new system including data migration
Support users on change control and system updates
Provide training and user manuals of a new system to users
Keep up-to-date with technology and industry
Capable to study and research for the best suitable solutions and apply to the product/project
Comply to all documented standards, guidelines and procedures
Troubleshoot technical issues
Risk mitigation planning
Conduct regular reviews of systems and generating reports on efficiencies and improvement areas

Collaborate with Business Analysts, Project Leads, IT team to resolve issues and ensuring solutions are viable and consistent, all with the aim of improving business efficiency and productivity

If you are keen to explore or know someone who'd be a good fit, please do not hesitate to contact me at Duy-Khang.Pham@aia.com.