Bachelor’s degree in information systems, Software Engineering, or another related field
Minimum 3-5 years of working experience in the related field
Must demonstrate strong communication skills including verbal and written communication in English with people across the organization, from leadership to the actual users themselves.
Creative and analytical thinker with strong problem-solving skills.
Ability to critically evaluate information, decompose high-level information, and assess user requests from the underlying true needs of the business.
Ability to assess the impact of new requirements on Salesforce and associated CRM systems including all upstream and downstream applications, systems, and processes.
Sound knowledge of best practices for report/dashboard creations and other Salesforce related activities
Ability to troubleshoot issues and manage priorities effectively, while maintaining a high degree of customer orientation
Analytical thinking with ability to ask the right questions to understand user problems and develop solutions.
Project management skills to manage pipeline, deadlines, prioritization, and process.
Process-based skills, i.e., process flow diagrams, wireframing
Experience of using JIRA
Experience in working with cross-functional teams across multiple geographies.
Salesforce CPQ/NetSuite and Celigo integration experience is an added advantage.
Collaborate with Sales Teams and Finance teams and conduct training.
Able to work in EMEA time zone to provide coverage for London and Houston offices.
Responsibilities
System Administration Tasks
Serve as primary System Administrator/Analyst for the Salesforce and other associated IT environment with internal stakeholders.
Identify businesses improvement processes and efficiency in Salesforce by eliciting, documenting, and analysing requirements around business challenges.
Manage administrative functions including user account, maintenance activities, creation of reports and dashboards, workflows and other BAU tasks such as enquiries, as the single point of contact.
Conduct regular internal system audits and prepare for system platform upgrades.
Manage Salesforce, associated data feeds and integrations to ERP system.
Manage any upgrades and development requests.
Assist in training of new users and grow Salesforce competencies across teams.
Effectively act as the liaison between internal users and other stakeholders
Basic understanding of these Salesforce technical skills: AppExchange, Automation, Collaboration, Data Management, Reports and dashboards, CRM, Platform, Sales & Marketing and DocuSign or Conga Sign and Integrations
Provide support to the team in creating reports, performance dashboards and workflows to manage business metrics and gain analytic insights.
Build analytic visualisation dashboards to assist with business data-driven decisions.
Reporting
Provide support to the team in creating reports, performance dashboards and workflows to manage business metrics and gain analytic insights.
Build analytic visualisation dashboards to assist with business data-driven decisions.
Why it would be awesome to work with us
My partner is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for bbusiness and the environment.
Location
Salary Expectation
Requirements
Responsibilities
Why it would be awesome to work with us
My partner is the world’s biggest third party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices.
We bring together years of industry expertise with the output from analytics and large data sets to provide our safety and environmental scoring systems, recommendations and consultancy services.
Using leading data and technology, we aim to set new benchmarks in environmental protection. We support global initiatives and action influencing practical and impactful change, enabling “win-win” for bbusiness and the environment.
Up to 52,500,000 VND monthly salary
Net $200 healthy & internet allowance/month
15-25% annual bonus based on performance
100% Social insurance
Full equipment
Hybrid work
Vinmec healthcare package for family
Process:
Contact
Skype: Huehuenoivu