awesomemotive / WP-Mail-SMTP

The most popular WordPress SMTP and PHP Mailer plugin. Trusted by over 3 million sites.
https://wordpress.org/plugins/wp-mail-smtp/
GNU General Public License v3.0
55 stars 35 forks source link

Can't select another mailer on mobile #62

Closed siccovansas closed 4 years ago

siccovansas commented 4 years ago

Plugin version

1.8.1

Current Behavior

I can't select a mailer on Android mobile/tablet using either Firefox or Chome. When I want to select a mailer different than the default php mailer, nothing happens.

Expected Behavior

When I tap on another mailer it should be highlighted in orange and the radio button should be active.

sanzeeb3 commented 4 years ago

@siccovansas - I am not able to recreate the issue. Could you please switch to the default WordPress themes like Twenty Twenty and confirm the issue? If so, please share more details on your environment.

siccovansas commented 4 years ago

@sanzeeb3 I am actually using Twenty Twenty. Some more information about my environment:

Are there other details I can provide?

(ps: accidentally hit the close issue button, ignore that :D)

slaFFik commented 4 years ago

The site theme on the front-end will not have any effect on the WP Mail SMTP plugin admin area.

@siccovansas I've tested on Google Pixel 2 XL with the latest Android, and wasn't able to replicate the issue. Can you please record a video and attach it here (or upload somewhere), so we can see that?

siccovansas commented 4 years ago

Here I'm clicking on 'Other SMTP', 'Gmail' and 'Sendgrid'. They are highlighted in grey, but the radio button isn't select (neither when I press the radio buttons directly). MP4_20200125_001040

slaFFik commented 4 years ago

Oh, I see now. Thank you for the gif! Those options have the attribute disabled. That means that there are constants in your wp-config.php file, that instruct the plugin to set certain values for certain plugin options.

Please open wp-config.php and find these lines:

define( 'WPMS_ON', true );
define( 'WPMS_MAILER', 'mail' );

You should change the 1st line to define( 'WPMS_ON', false );. That will unblock the manual mailer selection.

More information available in this doc.