Closed michaeltorbert closed 4 years ago
I'm going to hold off spending more time on this issue till the user gets back to us since there won't be an easy to reproduce transactions and also because the plugin itself seems to have an absolutely terrible track record with lots of failed purchases.
I've requested login info from the user.
Another WooCommerce Square issue has been reported here - https://wordpress.org/support/topic/credit-card-checkout-wont-allow-entry/#post-12219280. Not sure if it is related.
I was able to reproduce this and can confirm that this problem has been present since v2.2.2. The problem only occurs when Run Shortcodes In Autogenerated Descriptions is enabled under General Settings or in the Social Meta module.
Steps to reproduce:
This should be as simple as adding their shortcode(s) to our conflicting shortcode array.
Bumping this to 3.3.5 since this has been reported again here - https://wordpress.org/support/topic/checkout-page-refreshes-on-order-but-no-error-or-payment/#post-12308730 - and it only takes a few minutes to fix this.
Reported here: https://wordpress.org/support/topic/payment-error-ocurred-2