Open dgoldak opened 5 years ago
Requested by customer: https://secure.helpscout.net/conversation/930956642/127946?folderId=1847242
We'd actually need some evidence this is how "most forms are". Maybe Sean or Andrew can look up this data in Baymard's documentation?
On Tue, Aug 20, 2019, 19:39 Daniel Goldak notifications@github.com wrote:
Requested by customer: https://secure.helpscout.net/conversation/930956642/127946?folderId=1847242
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@amdrew?
Good call Chris!
My initial assumption is we should follow USPS' format - although I understand we need to keep in mind other countries might format differently: Address City, State, Zipcode
I was curious so I pulled some screenshots of different e-commerce platforms. When comparing various platforms, it doesn't appear EDD's billing address order is usual, but it doesn't appear to be the norm.
For what it's worth, when other forms have a similar order to ours, they generally had multiple text boxes on the same line, so it didn't feel as broken up.
Note, some of the platforms allow you to customize the fields so the same platform might have different options:
WooCommerce:
Shopify:
Amazon:
BigCommerce
Gumroad:
Magento
Thanks Daniel, the Baymard data will likely provide some insight as well, and give some statistics on it.
On Wed, Aug 21, 2019, 05:55 Daniel Goldak notifications@github.com wrote:
Good call Chris!
My initial assumption is we should follow USPS' format - although I understand we need to keep in mind other countries might format differently: Address City, State, Zipcode
I was curious so I pulled some screenshots of different e-commerce platforms. When comparing various platforms, it doesn't appear EDD's billing address order is usual, but it doesn't appear to be the norm.
For what it's worth, when other forms have a similar order to ours, they generally had multiple text boxes on the same line, so it didn't feel as broken up.
Note, some of the platforms allow you to customize the fields so the same platform might have different options:
WooCommerce: [image: Screen Shot 2019-08-21 at 7 08 42 AM] https://user-images.githubusercontent.com/30910807/63432543-f7df1f00-c3e6-11e9-8a51-8eba4975763b.png
Shopify: [image: Screen Shot 2019-08-21 at 7 16 58 AM] https://user-images.githubusercontent.com/30910807/63432556-ff9ec380-c3e6-11e9-9f67-45d944362b7b.png
Amazon: [image: Screen Shot 2019-08-21 at 7 17 54 AM] https://user-images.githubusercontent.com/30910807/63432570-04fc0e00-c3e7-11e9-8895-4a8c03020f0f.png
BigCommerce [image: Screen Shot 2019-08-21 at 7 20 20 AM] https://user-images.githubusercontent.com/30910807/63432607-0decdf80-c3e7-11e9-906b-e60b42f59ace.png
Gumroad: [image: Screen Shot 2019-08-21 at 7 22 21 AM] https://user-images.githubusercontent.com/30910807/63432652-29f08100-c3e7-11e9-8556-d393631adb13.png
Magento [image: Screen Shot 2019-08-21 at 7 25 23 AM] https://user-images.githubusercontent.com/30910807/63432664-2eb53500-c3e7-11e9-81fc-6c38ca303be3.png
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Another request to change the order: https://secure.helpscout.net/conversation/963952084/0/?folderId=180499
Makes me wonder if we can integrate the billing address fields into Checkout Fields Manager or via another method so customers can decide.
I like moving "Country" to the top because it still lets the "State" field be determined by the chosen country but doesn't awkwardly put Country as the only one above State.
Enhancement Request
Explain your enhancement
Reorder billing address fields too: country street address city state zip
Justification or use case
This would align with how most address forms flow. It seems odd to have Country and Zip Code between City and State.
Current address fields: