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aws-greengrass / aws-greengrass-nucleus

The Greengrass nucleus component provides functionality for device side orchestration of deployments and lifecycle management for execution of Greengrass components and applications. This includes features such as starting, stopping, and monitoring execution of components and apps, interprocess communication server for communication between components, component installation and configuration management.
Apache License 2.0
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IPC: error when publishing to MQTT #1009

Closed PierluigiGreto closed 3 years ago

PierluigiGreto commented 3 years ago

Describe the bug After the update from nucleus 2.1.0 to 2.2.0 sometime when we try to publish we receive this exception:

Traceback (most recent call last):    
  File "/greengrass/v2/packages/artifacts-unarchived/heartbeat/99.0.0/component/base/aws.py", line 91, in publish                                                                                                                       
    future.result(self.cfg['mqtt_timeout'])                                                                            
  File "/usr/lib/python3.7/concurrent/futures/_base.py", line 432, in result                                           
    return self.__get_result()
  File "/usr/lib/python3.7/concurrent/futures/_base.py", line 384, in __get_result                                     
    raise self._exception                          
  File "/usr/local/lib/python3.7/dist-packages/awsiot/eventstreamrpc.py", line 714, in _on_continuation_message        
    raise shape
awsiot.greengrasscoreipc.model.ServiceError

To Reproduce I'm not sure. Same environment works if we are using version 2.1.0

Expected behavior Publishing to MQTT

Actual behavior Exception awsiot.greengrasscoreipc.model.ServiceError

Environment

MikeDombo commented 3 years ago

Hello Pierluigi, Thank you for reaching out. The error should contain a message which tells you what the issue is. The error will also be logged into the greengrass log file. Please provide the log file contents or have a look yourself so that we can help out more.

MikeDombo commented 3 years ago

Closing for inactivity. Please reopen if/when you have the requested artifacts