Meeting Audio disconnect issue when end an external phone call

[ashirkhan94]

For handling external phone call we are using react-native-callkeep library, and we successfully hold the meeting and accept the phone call, but after some time the meeting attendee leave from the remote side automatically and trigger the - (void)audioSessionDidStopWithStatusWithSessionStatus:(MeetingSessionStatus * _Nonnull)sessionStatus; at our side(mobile user side) with status code 78 how to reconnect the audio session when getting sessionStatus code 78, Got the same issue when we end the external phone call at caller side.

Test environment Info

• Device: iPhone 7
• OS: iOS 15.6.1
• Version amazon-chime-sdk: 0.22.3
• Version amazon-chime-sdk-media: 0.17.7

[georgezy-amzn]

Hi @ashirkhan94,

78 means unknown error. you may need to increase the log level for the detail. For reconnecting, are you able to start the session again with the same meeting configuration?

[ashirkhan94]

Hi @georgezy-amzn yes I can able to start the session again with the same meeting configuration, but after start the meeting session we are getting the OnMeetingEnd event from SDK side Why this happening

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[ashirkhan94]

Hi, Any update

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[hokyungh]

Hi @ashirkhan94 sorry for late response. I might have two questions.

1. How long were you on the call?
2. How many attendees were in the meeting?

Meeting ended automatically if there is not enough attendee, so wanted to make sure if that's the case.

An Amazon Chime SDK meeting ends when you invoke the [DeleteMeeting](https://docs.aws.amazon.com/chime/latest/APIReference/API_DeleteMeeting.html) API action.

Also, a meeting automatically ends after a period of inactivity, based on the following rules:

For [Amazon Chime SDK](https://docs.aws.amazon.com/chime-sdk/latest/APIReference/API_Operations_Amazon_Chime_SDK_Meetings.html) namespace:

No audio connections are present in the meeting for more than five minutes.
24 hours have elapsed since the meeting was created.
For [Amazon Chime](https://docs.aws.amazon.com/chime-sdk/latest/APIReference/API_Operations_Amazon_Chime.html) namespace:

No audio connections are present in the meeting for more than five minutes.
Only one audio connection is present in the meeting for more than 30 minutes.
24 hours have elapsed since the meeting was created.

[ashirkhan94]

Hi @hokyungh there were 3 attendees in each meetings, and meeting duration is below 2 minute. and the OnMeetingEnd event is coming with error error: audioFailedToStart how to solve this issue

[ashirkhan94]

Hi @hokyungh Any update

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[ashirkhan94]

Hi @hokyungh there were 3 attendees in each meetings, and meeting duration is below 2 minute. and the OnMeetingEnd event is coming with error error: audioFailedToStart how to solve this issue

Hi Team Any solution for this