aws-samples / amazon-connect-chat-translate

AWS Amplify project to demonstrate Amazon Connect Chat with realtime language detection and translation
MIT No Attribution
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Chat translate switch to English #14

Closed Akhtar1997 closed 2 months ago

Akhtar1997 commented 3 months ago

We are using Aws translation feature on our instance , it detects language automatically and we want to know how we can fix the language once the conversation starts so that in between if the user type any message which means same in English the translation won't switch to English.

ejferr commented 3 months ago

Made multiple updates to the repository on Friday 3/29/2024. Can you please test and advise if your issue persists? If so, can you please send some examples of messages that "means the same in English" along with the original language?

Akhtar1997 commented 3 months ago

@ejferr after the changes lot of issue we are facing like chat translate is not working, and i am not able to send chat through translate div to customer side.

Akhtar1997 commented 3 months ago

@ejferr You can check the error ,i have attached in below WhatsApp Image 2024-04-02 at 11 12 31 AM WhatsApp Image 2024-04-02 at 11 12 18 AM

ejferr commented 3 months ago

Please pull the latest version. Issue is fixed. Please confirm

ejferr commented 2 months ago

image Issue tested and resolved. Can you please confirm that you are having the same experience?

Akhtar1997 commented 2 months ago

@ejferr everything is working fine.

Akhtar1997 commented 2 months ago

@ejferr thanks, Now translated is working properly and message send to customer

ejferr commented 2 months ago

Thank you for the update. So sorry that this took so long to reconcile for you

Akhtar1997 commented 2 months ago

@ejferr Hello Now we are facing same issue, Translated chat is not send to customer side, I have attached the screenshot in below.

image image