This solution does not allow agents to update/edit the email task before transferring to the MailReply quick connect lambda trigger. This solution is incomplete without the ability to do this.
Associating the StartTaskContact with a TaskTemplateId solves the issue, however boto3 1.20.32 does not allow this. Adding a Lambda layer with the latest Boto 3 version adds the missing task template resources to the function:
This solution does not allow agents to update/edit the email task before transferring to the MailReply quick connect lambda trigger. This solution is incomplete without the ability to do this.
Associating the StartTaskContact with a TaskTemplateId solves the issue, however boto3 1.20.32 does not allow this. Adding a Lambda layer with the latest Boto 3 version adds the missing task template resources to the function:
https://aws.amazon.com/premiumsupport/knowledge-center/lambda-python-runtime-errors/