getQualities & getLiveLatency is not working on iOS device

[kc980602]

Describe the bug I am testing the Custom player controls demo, and the the quality menu doesn't display any quality option I am using https://player.live-video.net/1.3.1/amazon-ivs-player.min.js with vue js

To Reproduce

1. Go to https://amazon-ivs-custom-controls.glitch.me/
2. Change quality

Expected behavior The quality menu should have listed out

Smartphone (please complete the following information):

• Device: iPhone6s
• OS: iOS14.4
• Browser: Safari, Chrome

Additional context Beside testing with the demo, I also implemented my own player and having the following issue, both occur only on iOS device and worked perfectly with Android and MacOS

• can't get a list of quality with getQualities
• can't get live stream latency with getLiveLatency, the function returned 0, but I can observe that the latency is at least 20s

[tonyjin]

Hey @kc980602 thanks for the report. We'll add these as known issues to our documentation and resolve in a future release.

[willthefirst]

This continues to be an issue, also observing 18s latency on mobile iOS, and getLiveLatency() just returns 0.