aws-samples / amazon-transcribe-live-meeting-assistant

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Virtual Participant is status "In Progress" after Chime meeting ended and no call summary generated #84

Closed dhrjoll closed 2 weeks ago

dhrjoll commented 3 weeks ago

Important: Bug reports submitted here should relate specifically to the open source sample amazon-transcribe-live-meeting-assistant project. Do not submit bugs related directly to any AWS service.
If your issue relates to Amazon Transcribe, Amazon Bedrock or Amazon Bedrock Knowledge Base - setup, user provisioning, document ingestion, accuracy, or other aspects of the service, then first check the service documentation, and then reproduce the problem using the relevant AWS service console before engaging AWS support directly. Thank you.

Describe the bug Used the Virtual Assistant on two meetings on Amazon Chime today, but even after the meeting ended the Virtual Assistant 'Status' was 'In Progress". Due to this, only call transcript was generated, no call summary.

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior Virtual Participant provides same results as previous versions of LMA

Screenshots

Additional context Add any other context about the problem here.