Closed cpalanisamy closed 2 years ago
Hi @cpalanisamy , thanks for reaching out to us. We are actively working on this issue. We will update this thread once we have more information.
Hi @cpalanisamy , thanks for reaching out to us. We are actively working on this issue. We will update this thread once we have more information.
Sure, Steve. We are kind of blocked with this issue. Appreciate your support on this issue.
Regards, Palani
Hi Palani, we have identified a fix for this issue. We plan to have the deployment done by early 6/22. Will update the thread once it finishes. Which AWS region do you mainly use for testing?
Thanks.
Hi Palani, we have identified a fix for this issue. We plan to have the deployment done by early 6/22. Will update the thread once it finishes. Which AWS region do you mainly use for testing?
Thanks.
Hi Steve, Thanks for the response. I am using US-EAST-1 as the default region.
Thanks, Palani
Could you verify if the issue is resolved in us-east-1? Thank you!
Could you verify if the issue is resolved in us-east-1? Thank you!
Hi Steve, I can confirm that the issue is fixed in us-east-1. Just to be curious, may I know the cause for this issue?
Thanks & Regards, Palani
Hi Palani, this is due to some unexpected change in our service, which caused the errors in Grafana. We are internally coming up with action items to prevent such issue in the future.
Thanks for trying out the samples and exploring TwinMaker. I am closing this issue. Please feel free to re-open if you have other questions. Thanks!
Hi Team, We had set up the CookieFactory sample to explore the Twinmaker. Since yesterday, we have started to see Query Data error on the Alarms List panel on the CookieFactory AWS Managed Grafana Dashboard. We have tried multiple ways to debug this issue and we need the experts to support us here.
Can someone help us on this issue to proceed further?
Update: When we tried with a local instance of grafana. We see the below error in the log.
Thanks, Palani