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aws-samples / aws-serverless-connect-wallboard

Sample code for building a serverless wallboard for Amazon Connect.
MIT No Attribution
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Historical API #10

Closed CBVTorrijos closed 1 year ago

CBVTorrijos commented 1 year ago

Hello,

It seems that when adding historical API, the wallboard does not display what is on connect wallboard. HTML wallboard just shows 0 while connect wallboard shows numbers. It seems as if it's not picking up the correct information. Any idea?

Brettles commented 1 year ago

I would check to see that the Lambda function for GetHistoricalMetrics is running and doesn't have an error - you should see logs in CloudWatch Logs for that.

Otherwise: Any particular historical metric that isn't working? If there is a specific one (or two/three) it's easier to track down.

CBVTorrijos commented 1 year ago

Thank you! your recommendation was spot on!