Open abilash44 opened 2 weeks ago
Check out the original blog post - it has a very simple example of a wallboard yaml file that can be imported.
Is this the sample file
WallboardTemplateFormatVersion: 1 Description: Simple Wallboard Example Identifier: simplewallboard
Defaults:
TextColor: black
BackgroundColor: white
TextSize: 15
Sources:
- Source: AgentsAvailable
Description: Agents available in basic queue (real-time)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx:yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:AGENTS_AVAILABLE
- Source: ContactsInQueue
Description: Contacts waiting in basic queue (real-time)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx:yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:CONTACTS_IN_QUEUE
- Source: LongestWaiting
Description: Longest waiting contact in basic queue (real-time)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx:yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:OLDEST_CONTACT_AGE
- Source: ContactsHandled
Description: Number of contacts handled today (historical)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx: yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:CONTACTS_HANDLED
- Source: AbandonedCalls
Description: Abandoned calls today (historical)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx:yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:CONTACTS_ABANDONED
- Source: AverageCallTime
Description: Average time to handle a call (historical)
Reference: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx:yyyyyyyy-yyyy-yyyy-yyyy-yyyyyyyyyyyy:HANDLE_TIME
Rows:
- Row: 1
Cells:
- Cell: 1
Text: Agents Available
BackgroundColor: lightgreen
TextSize: 20
- Cell: 2
Text: Contacts in Queue
BackgroundColor: lightgreen
TextSize: 20
- Cell: 3
Text: Longest Waiting
BackgroundColor: lightgreen
TextSize: 20
- Cell: 4
Text: Contacts Handled Today
BackgroundColor: lightgreen
TextSize: 20
- Cell: 5
Text: Abandoned Calls
BackgroundColor: lightgreen
TextSize: 20
- Cell: 6
Text: Average Handle Time
BackgroundColor: lightgreen
TextSize: 20
- Row: 2
Cells:
- Cell: 1
Reference: AgentsAvailable
TextColor: blue
- Cell: 2
Reference: ContactsInQueue
TextColor: blue
- Cell: 3
Reference: LongestWaiting
TextColor: blue
- Cell: 4
Reference: ContactsHandled
TextColor: blue
- Cell: 5
Reference: AbandonedCalls
TextColor: blue
- Cell: 6
Reference: AverageCallTime
TextColor: blue
That is a sample file, yes. There are others in the blog post that demonstrate other features.
Hi I am pretty new to Cloudformation and Yaml files. Can anyone help me with a sample yaml file for importing step.