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aws-solutions / qnabot-on-aws

AWS QnABot is a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback. The solution allows you to deploy a fully functional chatbot across multiple channels including chat, voice, SMS and Amazon Alexa.
https://aws.amazon.com/solutions/implementations/aws-qnabot
Apache License 2.0
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Ability to set Language using native spellings. #615

Closed feelec1 closed 11 months ago

feelec1 commented 1 year ago

Is your feature request related to a problem? Please describe.

If a potential user of the QnA bot wants to select their own language using the handlebar syntax this can only be done if the spelling of the language is typed in English (for example French, Spanish...)

If the user tries to type their native spelling of that language (for example Français, Español) then this fails with the empty response being returned.

Describe the feature you'd like

A user can type in a supported language using the English and native spelling of that language.

Additional context

Also to allow a user to type in a phrase to also set the language (for example, 'me gustaria hablar en español')

feelec1 commented 1 year ago

For additional context the code looks like its looking up the language in the supportedLanguages.js file and if there isn't a match its failing to set the language.

You can include the native spellings of those languages (I've tested this) and it does work but there are some exceptions. It has issues matching the 'ç' in Français.

Also, it doesn't detect a variation when setting the language such as 'me gustaria hablar en español' or I want to speak in Spanish

kroeter commented 1 year ago

Hey Feelec1 - we're working on a feature to enable multi-language support within QnABot that may be able to address your request. More to follow.

bios6 commented 11 months ago

Hi @feelec1 , we just launched v5.5.0 today for QnABot. This supports a new Parameter in the CloudFormation Stack that will support Opensearch Language analyzer for the index. With this new feature, it will allow a more accurate Native Language use.

bios6 commented 11 months ago

Closing this issue now.