AWS QnABot is a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback. The solution allows you to deploy a fully functional chatbot across multiple channels including chat, voice, SMS and Amazon Alexa.
Add session management capabilities to QnABot to track previous questions by the user in named sessions and add ability for the users to retrieve the session by selecting a session from their past interactions. So that the customer experience would be similar to other chatbot interfaces like ChatGPT or CoPilot.
Add session management capabilities to QnABot to track previous questions by the user in named sessions and add ability for the users to retrieve the session by selecting a session from their past interactions. So that the customer experience would be similar to other chatbot interfaces like ChatGPT or CoPilot.