AWS QnABot is a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback. The solution allows you to deploy a fully functional chatbot across multiple channels including chat, voice, SMS and Amazon Alexa.
Describe the bug
An error occurs when importing an Excel file containing answer data that is created using only double-byte full-width characters.
To Reproduce
An error occurs when importing an Excel file created with answer data using only Japanese full-width 2-byte characters.
Please import using the attached Excel file.
・Import results
QnABot.keyword1 to QnABot.keyword5 are NG
QnABot.keyword6 to QnABot.keyword10 are OK
・NG error message
Error Loading Content
Warning: No answer found for QID:"QnABot.keyword1". The question will be skipped.
Warning: No answer found for QID:"QnABot.keyword2". The question will be skipped.
Warning: No answer found for QID:"QnABot.keyword3". The question will be skipped.
Warning: No answer found for QID:"QnABot.keyword4". The question will be skipped.
Warning: No answer found for QID:"QnABot.keyword5". The question will be skipped.
・Difference between NG and OK
NG answer data contains only full-width 2-byte characters
OK answer data contains 1-byte characters
Expected behavior
You can import answer data containing only Japanese full-width 2-byte characters.
Please complete the following information about the solution:
Describe the bug An error occurs when importing an Excel file containing answer data that is created using only double-byte full-width characters.
To Reproduce An error occurs when importing an Excel file created with answer data using only Japanese full-width 2-byte characters. Please import using the attached Excel file. ・Import results QnABot.keyword1 to QnABot.keyword5 are NG QnABot.keyword6 to QnABot.keyword10 are OK ・NG error message Error Loading Content Warning: No answer found for QID:"QnABot.keyword1". The question will be skipped. Warning: No answer found for QID:"QnABot.keyword2". The question will be skipped. Warning: No answer found for QID:"QnABot.keyword3". The question will be skipped. Warning: No answer found for QID:"QnABot.keyword4". The question will be skipped. Warning: No answer found for QID:"QnABot.keyword5". The question will be skipped. ・Difference between NG and OK NG answer data contains only full-width 2-byte characters OK answer data contains 1-byte characters
Expected behavior You can import answer data containing only Japanese full-width 2-byte characters.
Please complete the following information about the solution:
To get the version of the solution, you can look at the description of the created CloudFormation stack. For example, "(SO0189) QnABot [...] v0.0.1".
Screenshots If applicable, add screenshots to help explain your problem (please DO NOT include sensitive information).
Additional context Add any other context about the problem here.