When receiving MediaMetrics, the RemoteVideoMetrics are always empty

StefH commented 1 month ago

Is this an issue with the Amazon Chime SDK for C++ or with the Amazon Chime SDK for C++ Signaling Client?

ChimeSdk-0.11.0-20240530-Windows-Release

What happened and what did you expect to happen?

When calling .DebugString() on MediaMetrics, I would expect that also the RemoteVideoMetrics would be logged but only GlobalMetrics, LocalAudioMetrics and RemoteAudioMetrics are logged.

Have you reviewed our existing documentation?

[X] GitHub issues

Reproduction steps

On a started meeting session attach an AudioVideoObserver:

_meetingSession->audio_video->AddAudioVideoObserver(...);

Callback method:

void OnMediaMetrics(const chime::MediaMetrics& metrics) override
{
    LOGMSG << "OnMediaMetrics():" << metrics.DebugString();
};

And then the attendee starts the video or starts sharing the screen, all media metrics should be received.

https://github.com/aws/amazon-chime-sdk-cpp/blob/main/guides/api_overview.md#9-receive-media-metrics

Library version

ChimeSdk-0.11.0-20240530-Windows-Release

Meeting and Attendee ID Information.

46d78c4d-0f1d-4cbe-8d79-db6229472c6b / 6014ca60-e827-40ea-a707-969f7a087979

Client logs

Only global_metrics, local_audio_metrics and remote_audio_metrics are logged. The remote_video_metrics are missing.

{ global_metrics: { metrics: { AvailableReceiveBandwidth: 2800000.000000} { AvailableSendBandwidth: 5616000.000000} }, local_audio_metrics: { metrics: { PacketsSent: 0.000000} { BytesSent: 0.000000} } , remote_audio_metrics: { metrics: { PacketsReceived: 49.950050} { BytesReceived: 1648.351648} { Jitter: 0.000000} { JitterBufferDelay: 0.000000} } }

hensmi-amazon commented 3 weeks ago

Thank you for the report. We have fixed the bug leading to these missing metrics and the fix will be in the next release (should be about a month).

StefH commented 3 weeks ago

Thanks for fixing the bug, I'm looking forward to the release. Do you have a detailed ETA?

hensmi-amazon commented 3 weeks ago

We cannot guarantee a release. But you will see something like the following in the JS SDK repo: https://github.com/aws/amazon-chime-sdk-js/issues/2946 . If we do release, the timing will be similar.

aws / amazon-chime-sdk-cpp