Closed machoph closed 7 months ago
So I actually ran into this for my own project. What I found was that android tablets specifically were not using the plugged in microphone ever. So the low volume was happening because it was trying to use the built in microphone on the tablet
@machoph Were you able to fix the issue using above advice? We were not able to reproduce it ourselves using Chrome browser on OnePlus device. The description mentions
What browsers are you seeing the problem on?
Samsung Browser, safari, Chrome, Safari etc
But also that this is android specific and the specific repro mentions Samsung Galaxy A13 + Samsung browser. Does this reproduce with android Chrome? Are you able to reproduce it using a serverless demo?
Going to resolve this due to age, but please feel free to reopen if this still occurs.
What happened and what did you expect to happen?
We detect low audio from android devices when voice focus is enable
steps to reproduce it
-attendee1:
-attendee2:
Issue: You will detect that audio from android device its with so low volume
Extra Info: If you disable the amazon voice focus volume comes back again
Have you reviewed our existing documentation?
Reproduction steps
steps to reproduce it
-attendee1:
-attendee2:
Issue: You will detect that audio from android device its with so low volume
Extra Info: If you disable the amazon voice focus volume comes back again
Amazon Chime SDK for JavaScript version
3.15
What browsers are you seeing the problem on?
Samsung Browser, safari, Chrome, Safari etc
Browser version
22.X , 16.4 any version actually
Meeting and Attendee ID Information.
meetingID: 08d2a921-1f9e-459b-bd62-2ff24c6f0706 attendeeId: 963e452c-68d7-8e76-b7f9-6f3b054323dc attendeeId: 4a71803c-8e72-ceaf-0948-55182f3a74a4
Browser console logs
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