low volume from android devices when webaudio (Amazon Voice Focus) is enable

[machoph]

What happened and what did you expect to happen?

We detect low audio from android devices when voice focus is enable

steps to reproduce it

• enable web audio

      joinData.meetingInfo,
      joinData.attendeeInfo
    );
    const options = {
      enableWebAudio: true,
    };
    // Use the join API to create a meeting session using the above data
    await meetingManager.join(meetingSessionConfiguration, options);

-attendee1:

Safari
attributes.browserVersion   
16.4
attributes.deviceName   
Apple Macintosh
attributes.meetingId    
08d2a921-1f9e-459b-bd62-2ff24c6f0706
attributes.osName   
Mac OS
attributes.osVersion    
10.15.7

-attendee2:

attributes.attendeeId   
963e452c-68d7-8e76-b7f9-6f3b054323dc
attributes.browserMajorVersion  
22
attributes.browserName  
Samsung Browser
attributes.browserVersion   
22.0
attributes.deviceName   
Samsung SM-A135F
attributes.meetingId    
08d2a921-1f9e-459b-bd62-2ff24c6f0706
attributes.osName   
Android
attributes.osVersion    
13

• start meeting

Issue: You will detect that audio from android device its with so low volume

Extra Info: If you disable the amazon voice focus volume comes back again

Have you reviewed our existing documentation?

• [X] GitHub issues
• [X] FAQs page
• [X] README page
• [X] Feature-specific guides

Reproduction steps

steps to reproduce it

• enable web audio

      joinData.meetingInfo,
      joinData.attendeeInfo
    );
    const options = {
      enableWebAudio: true,
    };
    // Use the join API to create a meeting session using the above data
    await meetingManager.join(meetingSessionConfiguration, options);

-attendee1:

Safari
attributes.browserVersion   
16.4
attributes.deviceName   
Apple Macintosh
attributes.meetingId    
08d2a921-1f9e-459b-bd62-2ff24c6f0706
attributes.osName   
Mac OS
attributes.osVersion    
10.15.7

-attendee2:

attributes.attendeeId   
963e452c-68d7-8e76-b7f9-6f3b054323dc
attributes.browserMajorVersion  
22
attributes.browserName  
Samsung Browser
attributes.browserVersion   
22.0
attributes.deviceName   
Samsung SM-A135F
attributes.meetingId    
08d2a921-1f9e-459b-bd62-2ff24c6f0706
attributes.osName   
Android
attributes.osVersion    
13

• start meeting

Issue: You will detect that audio from android device its with so low volume

Extra Info: If you disable the amazon voice focus volume comes back again

Amazon Chime SDK for JavaScript version

3.15

What browsers are you seeing the problem on?

Samsung Browser, safari, Chrome, Safari etc

Browser version

22.X , 16.4 any version actually

Meeting and Attendee ID Information.

meetingID: 08d2a921-1f9e-459b-bd62-2ff24c6f0706 attendeeId: 963e452c-68d7-8e76-b7f9-6f3b054323dc attendeeId: 4a71803c-8e72-ceaf-0948-55182f3a74a4

Browser console logs

@timestamp,@message,@logStream,@log 2023-08-14 04:23:23.241,"{""name"":""attendeePresenceReceived"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691987002231},{""name"":""meetingStartRequested"",""timestampMs"":1691987002237},{""name"":""meetingStartSucceeded"",""timestampMs"":1691987002896},{""name"":""videoInputSelected"",""timestampMs"":1691987003071},{""name"":""attendeePresenceReceived"",""timestampMs"":1691987003241}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac OS"",""osVersion"":""10.15.7"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691987003241,""attendeePresenceDurationMs"":1004}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/4a71803c-8e72-ceaf-0948-55182f3a74a4/1691987012015,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:23:23.071,"{""name"":""videoInputSelected"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691987002231},{""name"":""meetingStartRequested"",""timestampMs"":1691987002237},{""name"":""meetingStartSucceeded"",""timestampMs"":1691987002896},{""name"":""videoInputSelected"",""timestampMs"":1691987003071},{""name"":""attendeePresenceReceived"",""timestampMs"":1691987003241}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac OS"",""osVersion"":""10.15.7"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691987003071}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/4a71803c-8e72-ceaf-0948-55182f3a74a4/1691987012015,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:23:22.896,"{""name"":""meetingStartSucceeded"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691987002231},{""name"":""meetingStartRequested"",""timestampMs"":1691987002237},{""name"":""meetingStartSucceeded"",""timestampMs"":1691987002896},{""name"":""videoInputSelected"",""timestampMs"":1691987003071},{""name"":""attendeePresenceReceived"",""timestampMs"":1691987003241}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac OS"",""osVersion"":""10.15.7"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691987002896,""maxVideoTileCount"":0,""poorConnectionCount"":0,""retryCount"":0,""signalingOpenDurationMs"":395,""iceGatheringDurationMs"":88,""meetingStartDurationMs"":659}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/4a71803c-8e72-ceaf-0948-55182f3a74a4/1691987012015,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:23:22.237,"{""name"":""meetingStartRequested"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691987002231},{""name"":""meetingStartRequested"",""timestampMs"":1691987002237},{""name"":""meetingStartSucceeded"",""timestampMs"":1691987002896},{""name"":""videoInputSelected"",""timestampMs"":1691987003071},{""name"":""attendeePresenceReceived"",""timestampMs"":1691987003241}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac OS"",""osVersion"":""10.15.7"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691987002237}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/4a71803c-8e72-ceaf-0948-55182f3a74a4/1691987012015,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:21:51.679,"{""name"":""videoInputSelected"",""attributes"":{""attendeeId"":""963e452c-68d7-8e76-b7f9-6f3b054323dc"",""browserMajorVersion"":""22"",""browserName"":""Samsung Browser"",""browserVersion"":""22.0"",""deviceName"":""Samsung SM-A135F"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""64c9eb2aace396db48fc1e99"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691986906113},{""name"":""meetingStartRequested"",""timestampMs"":1691986906141},{""name"":""meetingStartSucceeded"",""timestampMs"":1691986908329},{""name"":""attendeePresenceReceived"",""timestampMs"":1691986909653},{""name"":""videoInputSelected"",""timestampMs"":1691986911679}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Android"",""osVersion"":""13"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691986911679}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/963e452c-68d7-8e76-b7f9-6f3b054323dc/1691986918815,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:21:49.653,"{""name"":""attendeePresenceReceived"",""attributes"":{""attendeeId"":""963e452c-68d7-8e76-b7f9-6f3b054323dc"",""browserMajorVersion"":""22"",""browserName"":""Samsung Browser"",""browserVersion"":""22.0"",""deviceName"":""Samsung SM-A135F"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""64c9eb2aace396db48fc1e99"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691986906113},{""name"":""meetingStartRequested"",""timestampMs"":1691986906141},{""name"":""meetingStartSucceeded"",""timestampMs"":1691986908329},{""name"":""attendeePresenceReceived"",""timestampMs"":1691986909653},{""name"":""videoInputSelected"",""timestampMs"":1691986911679}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Android"",""osVersion"":""13"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691986909653,""attendeePresenceDurationMs"":3513}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/963e452c-68d7-8e76-b7f9-6f3b054323dc/1691986918815,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:21:48.329,"{""name"":""meetingStartSucceeded"",""attributes"":{""attendeeId"":""963e452c-68d7-8e76-b7f9-6f3b054323dc"",""browserMajorVersion"":""22"",""browserName"":""Samsung Browser"",""browserVersion"":""22.0"",""deviceName"":""Samsung SM-A135F"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""64c9eb2aace396db48fc1e99"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691986906113},{""name"":""meetingStartRequested"",""timestampMs"":1691986906141},{""name"":""meetingStartSucceeded"",""timestampMs"":1691986908329},{""name"":""attendeePresenceReceived"",""timestampMs"":1691986909653},{""name"":""videoInputSelected"",""timestampMs"":1691986911679}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Android"",""osVersion"":""13"",""sdkVersion"":""3.15.0"",""sdkName"":""amazon-chime-sdk-js"",""timestampMs"":1691986908329,""maxVideoTileCount"":0,""poorConnectionCount"":0,""retryCount"":0,""signalingOpenDurationMs"":1123,""iceGatheringDurationMs"":326,""meetingStartDurationMs"":2188}}",/meeting-events/08d2a921-1f9e-459b-bd62-2ff24c6f0706/963e452c-68d7-8e76-b7f9-6f3b054323dc/1691986918815,566702645851:chime-logs-MeetingEventLogGroup-pPjQG0dhULXc 2023-08-14 04:21:46.141,"{""name"":""meetingStartRequested"",""attributes"":{""attendeeId"":""963e452c-68d7-8e76-b7f9-6f3b054323dc"",""browserMajorVersion"":""22"",""browserName"":""Samsung Browser"",""browserVersion"":""22.0"",""deviceName"":""Samsung 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04:21:46.113,"{""name"":""audioInputSelected"",""attributes"":{""attendeeId"":""963e452c-68d7-8e76-b7f9-6f3b054323dc"",""browserMajorVersion"":""22"",""browserName"":""Samsung Browser"",""browserVersion"":""22.0"",""deviceName"":""Samsung 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04:20:42.343,"{""name"":""attendeePresenceReceived"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691986840745},{""name"":""meetingStartRequested"",""timestampMs"":1691986840748},{""name"":""meetingStartSucceeded"",""timestampMs"":1691986841543},{""name"":""videoInputSelected"",""timestampMs"":1691986841722},{""name"":""attendeePresenceReceived"",""timestampMs"":1691986842343}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac 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04:20:41.543,"{""name"":""meetingStartSucceeded"",""attributes"":{""attendeeId"":""4a71803c-8e72-ceaf-0948-55182f3a74a4"",""browserMajorVersion"":""16"",""browserName"":""Safari"",""browserVersion"":""16.4"",""deviceName"":""Apple Macintosh"",""externalMeetingId"":""64d9a441ecae840942bb5388"",""externalUserId"":""5e165b99bb507e0004b8ac80"",""meetingHistory"":[{""name"":""audioInputSelected"",""timestampMs"":1691986840745},{""name"":""meetingStartRequested"",""timestampMs"":1691986840748},{""name"":""meetingStartSucceeded"",""timestampMs"":1691986841543},{""name"":""videoInputSelected"",""timestampMs"":1691986841722},{""name"":""attendeePresenceReceived"",""timestampMs"":1691986842343}],""meetingId"":""08d2a921-1f9e-459b-bd62-2ff24c6f0706"",""osName"":""Mac 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[Lithial]

So I actually ran into this for my own project. What I found was that android tablets specifically were not using the plugged in microphone ever. So the low volume was happening because it was trying to use the built in microphone on the tablet

[hensmi-amazon]

@machoph Were you able to fix the issue using above advice? We were not able to reproduce it ourselves using Chrome browser on OnePlus device. The description mentions

What browsers are you seeing the problem on?

Samsung Browser, safari, Chrome, Safari etc

But also that this is android specific and the specific repro mentions Samsung Galaxy A13 + Samsung browser. Does this reproduce with android Chrome? Are you able to reproduce it using a serverless demo?

[hensmi-amazon]

Going to resolve this due to age, but please feel free to reopen if this still occurs.