VermaPriyanka
commented
1 month ago Thank you all for your patience. Happy to share that the update to prevent multiple alert notifications sent to your contact points from Grafana managed alert rules, is now available on all Amazon Managed Grafana workspaces running Grafana version 10.4, across all AWS regions where Amazon Managed Grafana is generally available.
If you are running Grafana version 8.4 or 9.4, you must upgrade your workspace to Grafana version 10.4 to receive this update. For instructions on how to update your workspace(s), see Amazon Managed Grafana service documentation. We recommend testing the newer version in a non-production environment before updating a production workspace.
We know this has been a frustration for many of you, and we deeply appreciate your understanding and patience. Your feedback and continued support are invaluable in helping us improve, and we're committed to ensure a smoother experience going forward.
If you have any questions or continue to experience issues, please reach out to us. Alternatively, if you prefer a more private channel, feel free to reach us via email at aws-grafana-feedback@amazon.com.
Per the AWS Managed Grafana docs on migrating classic alerts to Grafana alerting, multiple notifications are sent when using Grafana-managed alerts.
I would like to see Grafana's high availability alerting enabled so that notifications are properly deduplicated, as it's a bit frustrating to receive Slack notifications in triplicate when using Unified Alerting.
Thanks!