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aws / aws-parallelcluster-ui

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PCUI not deploying in us-east-2 #241

Closed ahoppeumgc closed 1 year ago

ahoppeumgc commented 1 year ago

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Description

PCUI not deploying in us-east-2

Steps to reproduce the issue

Opened us-east-2 link: https://us-east-2.console.aws.amazon.com/cloudformation/home?region=us-east-2#/stacks/create/review?stackName=parallelcluster-ui&templateURL=https://parallelcluster-ui-release-artifacts-us-east-1.s3.us-east-1.amazonaws.com/parallelcluster-ui.yaml

Stack created, email received, password updated, but then this pop-up shows: Something went wrong The application has encountered an unknown error and it is now in an inconsistent state. etc.

Clicking on go to homepage button brings it up again ad infinitum

Expected behaviour

Describe what you expected to happen

Actual behaviour

Describe what happened instead. Please include, if relevant, any of the following: Something went wrong The application has encountered an unknown error and it is now in an inconsistent state. etc.

Required info

In order to help us determine the root cause of the issue, please provide the following information:

Additional info

The following information is not required but helpful:

If having problems with cluster creation or update

YAML file generated by the ParallelCluster UI

If having problems with custom image creation

YAML file of the custom image

mtfranchetto commented 1 year ago

Hello @ahoppeumgc, I deployed a fresh PCUI in us-east-2 but everything works well. I need additional info to help you troubleshoot the issue:

ahoppeumgc commented 1 year ago

It happens when installing PCUI, no luck with clusters yet - I can't stay in PCUI home. I tried using us-west2 and eu-central too, same thing - something went wrong. No external user pool. Default versions as per the template Logs attached, along with template (not sure for which region) logs-insights-results.json.zip parallelcluster-ui(1).yaml.zip

mtfranchetto commented 1 year ago

Thank you. I'll look at the logs. In the meantime, make sure you have at least 100 concurrent executions set on AWS Lambda Service Quotas. Visit the Service Quota dashboard from the console to check the current value, and to increase it if necessary.

ahoppeumgc commented 1 year ago

It looks like it was a browser issue - I tried in Safari and it worked! I was able to install PCUI and create/run a cluster. My Forefox setup is pretty standard, dunno what happened.

I am preparing a PC lab in UMGC Cloud Computing Systems program class - CCS 670. Will tell students not to use Firefox? Thanks!

mtfranchetto commented 1 year ago

I have no problems running PCUI Firefox version 102.11.0esr (64-bit) on MacOS Ventura 13.4. Can you tell me the version you're using?

Also, browser cookie settings are worth a check: sometimes they are too strict on Firefox and cause some issues. If you still have issues with Firefox, try using PCUI using Firefox but in Privacy mode. If it's still not working, then Chrome is the preferred browser to use (if available).

mtfranchetto commented 1 year ago

I'm closing the issue since the original problem has been resolved. Feel free to open a new one if you have other requests.

ryanslabxyz commented 11 months ago

For what it's worth, I got the same issue loading a new deployment when using Firefox 115.0.2 on Ubuntu 22.04.2 LTS Desktop. I installed Chromium and it worked. When I used Firefox it flashed the clusters menu but then a popup appeared saying something went wrong and to open a Github issue. I tried Firefox private too.