This phone number is invalid. Indian number.

[windson]

Describe the bug I see message This phone number is invalid.

I'm from India and tried to launch CPU notebook. To Reproduce Steps to reproduce the behavior:

1. My Project, Choose CPU radio, Click button Start Runtime
2. Provide Mobile number
3. Solve captcha, succeeds.
4. See error This phone number is invalid.

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: [e.g. iOS]
• Browser [e.g. chrome, safari]
• Version [e.g. 22]

Additional context Add any other context about the problem here.

[MicheleMonclova]

Hi, only mobile valid numbers are accepted. We have seen a few cases where people have valid phone numbers, but for some reason their phone carrier has them categorized as "Other". Can you confirm with your carrier how your number is classified?

[windson]

@MicheleMonclova The carrier is top 1 in India. Not sure what's wrong with validating the number.

[morethancertified]

I also have this issue with a Verizon number I have had for over two decades and use with other AWS services without a problem. I imagine this issue will become more of a problem as the service scales. --Edit, after waiting over 24 hours or so, it seems to work without asking for my number at all.

[MicheleMonclova]

hi, please send me your Studio Lab email addresses so we can look in to it. You can send security to me via this link: https://pages.awscloud.com/GLOBAL_PM_PA_amazon-sagemaker_20211116_7014z000000rjq2-registration.html

[icoxfog417]

@windson do you still have the problem? If you still have the trouble, please let us know!