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aws / studio-lab-examples

Example notebooks for working with SageMaker Studio Lab. Sign up for an account at the link below!
https://studiolab.sagemaker.aws
Apache License 2.0
637 stars 185 forks source link

Unable to login account #237

Closed Jjubin119 closed 6 months ago

Jjubin119 commented 10 months ago

I can't log in with the statement "Something went wrong. Please try again later." with the link https://studiolab.sagemaker.aws/login

Sagemaker

Please help me deal with this because it has been dragging on for days

icoxfog417 commented 10 months ago

Hello, we appreciate your use of Studio Lab, and we sincerely apologize for any inconvenience you've experienced. Is this error occurring consistently, or is it an intermittent issue?

MicheleMonclova commented 9 months ago

Hi, need more details:

  1. have you ever been able to log in?
  2. have you ever verified your account with a mobile phone
  3. have you ever passed the CAPTCHA successfully.
  4. Did you get any email from studiolab indicating something is wrong with your account? Thanks!
MicheleMonclova commented 9 months ago

It looks like you never verified with a mobile? please use this link to send me your user name privately on Studio Lab and we can look you up. https://pages.awscloud.com/GLOBAL_PM_PA_amazon-sagemaker_20211116_7014z000000rjq2-registration.html

Xandarronan commented 7 months ago

same happening with me

MicheleMonclova commented 7 months ago

Xandarronan - have you ever been able to verify your mobile? Please tell me more details.

JetClark commented 6 months ago

Same with me, sometime it is happen

I have my mobile phone number verified, and even the captcha. Sadly, the error always happen when i am need in hurry, but when i use for study or in relaxing time, it never get error like above

icoxfog417 commented 6 months ago

We close this issue because of no response from original user. Please raise the additional issue if you encounter the trouble.

rgadodia commented 5 months ago

Hi, I have the same issue as mentioned here. I have a new account recently approved which I created successfully (including captcha) but I cannot login. It keeps saying "Something went wrong please try again later". I have tried to reset password but that does not help either. Please help.

rgadodia commented 5 months ago

I added the issue details to the web page as listed above https://pages.awscloud.com/GLOBAL_PM_PA_amazon-sagemaker_20211116_7014z000000rjq2-registration.html

I was never asked to verify a mobile number as part of registration.