aws / studio-lab-examples

Example notebooks for working with SageMaker Studio Lab. Sign up for an account at the link below!
https://studiolab.sagemaker.aws
Apache License 2.0
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You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms. #89

Closed ghost closed 2 years ago

ghost commented 2 years ago

Describe the bug I'm facing this error when I try to start runtime: You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.

To Reproduce Steps to reproduce the behavior:

  1. Go to ''Login page and sign in"
  2. Click on 'Start Runtime'
  3. See error

Expected behavior COU/GPU runtime should start.

Screenshots image

Desktop (please complete the following information):

hibxhhihey commented 2 years ago

I have this problem too.

Wakfodo commented 2 years ago

yes, me too

hibxhhihey commented 2 years ago

Have you solved the problem yet

------------------ 原始邮件 ------------------ 发件人: "Risky @.>; 发送时间: 2022年3月17日(星期四) 下午3:40 收件人: @.>; 抄送: @.>; @.>; 主题: Re: [aws/studio-lab-examples] You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms. (Issue #89)

是的,我也是

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hibxhhihey commented 2 years ago

In the morning, I am doing experiments, and in the afternoon, I can't get in

jnpm commented 2 years ago

I also have the same error message showing up.

crazy-winds commented 2 years ago

I also have this problem. Did you solve it please?

magdiemad5s commented 2 years ago

yall did violate the terms of service, i don't know what yall did but this is what you get and no there is no workaround that+new accounts that you make will get disabled/never get approved so good luck violating the rules again

jnpm commented 2 years ago

Except that my studio lab usage was exclusively used for educational purposes and no service terms were violated.

hibxhhihey commented 2 years ago

ME TOO

------------------ 原始邮件 ------------------ 发件人: @.>; 发送时间: 2022年3月17日(星期四) 晚上6:45 收件人: @.>; 抄送: @.>; @.>; 主题: Re: [aws/studio-lab-examples] You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms. (Issue #89)

Except that my studio lab usage was exclusively used for educational purposes and no service terms were violated.

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Chalili12 commented 2 years ago

ME TOO

Ben-Yee commented 2 years ago

Me too

Ben-Yee commented 2 years ago

Except exclusively usage,I have no idea why my account got blocked.I never ever use it to mine cryptocurrency.And my work for my paper still on it.

crazy-winds commented 2 years ago

Me too. The things I reproduced before are still on it, and I plan to make improvements, but suddenly I can't use it in the afternoon.

hibxhhihey commented 2 years ago

everybody,this is aws's reply ' Hello, Thanks for your email. Your account was detected as creating an excessive amount of instance requests which is not permitted. We will reinstate your account but you need to stop programmatic requests for compute else you will be blocked again. '

alao556 commented 2 years ago

everybody,this is aws's reply ' Hello, Thanks for your email. Your account was detected as creating an excessive amount of instance requests which is not permitted. We will reinstate your account but you need to stop programmatic requests for compute else you will be blocked again. '

Thanks for your share. But when our account will be reinstated? I still cannot start runtime...

MicheleMonclova commented 2 years ago

Thank you all for communicating here. Yesterday we noticed some accounts making excessive GPU requests, and we had to block them. We will be managing this more gracefully in the future, and will be updating our FAQs to make it more clear that this is an unacceptable use of our service. We are still in preview, so we appreciate your patience and your responsible usage. We are looking into reinstating these accounts. Michele Monclova SageMaker Studio Lab Service Team

hibxhhihey commented 2 years ago

I do not know

------------------ 原始邮件 ------------------ 发件人: @.>; 发送时间: 2022年3月18日(星期五) 中午11:51 收件人: @.>; 抄送: @.>; @.>; 主题: Re: [aws/studio-lab-examples] You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms. (Issue #89)

everybody,this is aws's reply ' Hello, Thanks for your email. Your account was detected as creating an excessive amount of instance requests which is not permitted. We will reinstate your account but you need to stop programmatic requests for compute else you will be blocked again. '

Thanks for your share. But when our account will be reinstated? I still cannot start runtime...

— Reply to this email directly, view it on GitHub, or unsubscribe. Triage notifications on the go with GitHub Mobile for iOS or Android. You are receiving this because you commented.Message ID: @.***>

hibxhhihey commented 2 years ago

I really understand your hard work, but we are also eager to complete our project. We hope that you can introduce some standards or how many hours I can use it for a week. We really appreciate that you can let us use it for free, and we really need it.

------------------ 原始邮件 ------------------ 发件人: @.>; 发送时间: 2022年3月18日(星期五) 中午12:25 收件人: @.>; 抄送: @.>; @.>; 主题: Re: [aws/studio-lab-examples] You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms.You can’t use the project runtime because your account is associated with activity that may have violated our Service Terms. (Issue #89)

"Thank you all for communicating here. Yesterday we noticed some accounts making excessive GPU requests, and we had to block them. We will be managing this more gracefully in the future, and will be updating our FAQs to make it more clear that this is an unacceptable use of our service. We are still in preview, so we appreciate your patience and your responsible usage. We are looking into reinstating these accounts."

— Reply to this email directly, view it on GitHub, or unsubscribe. Triage notifications on the go with GitHub Mobile for iOS or Android. You are receiving this because you commented.Message ID: @.***>

crazy-winds commented 2 years ago

I've been using the CPU for the last few days, why isn't it letting me use it.

ghost commented 2 years ago

Thank you all for communicating here. Yesterday we noticed some accounts making excessive GPU requests, and we had to block them. We will be managing this more gracefully in the future, and will be updating our FAQs to make it more clear that this is an unacceptable use of our service. We are still in preview, so we appreciate your patience and your responsible usage. We are looking into reinstating these accounts. Michele Monclova SageMaker Studio Lab Service Team

Hi Michele, Appreciate the fact that Amazon lets us use GPU for free. Do note that the excessive requests were due to "no runtime available now".

image

icoxfog417 commented 2 years ago

Dear @21066364-TanHuiZiOdelia , the message you faced is related to #88. It is different from your first error. If you already solve first violated Service Terms message, please close this issue and 👍 to #88 if you do not mind. The number of 👍 is the metrics of need in community and it affects our priority.

icoxfog417 commented 2 years ago

The major topic of this issue is the unavailability of Studio Lab that came from service term violation. We solve it so that I close this issue. Of course GPU instance error continues, we deal with it in another issue.