search

axelarnetwork / support

Your source for support with the Axelar Network
3 stars 1 forks source link

Mainnet issue - transaction and funds stuck on "Fail to confirm" #76

Closed Olanetsoft closed 8 months ago

Olanetsoft commented 9 months ago

Anyway to debug what's going wrong when transaction is stuck in "fail to confirm" stage on mainnet?

it's happening while sending USDC from Polygon to BSC

Olanetsoft commented 8 months ago

Looking at the txn hash you shared: 0x0aed81a3e2ec79c4d086eadfedd769dfa49ed60ca43d4fab0c6da17733185fe8. There was an error on failed handling event: token with asset USDC not confirmed on destination chain. To clarify, USDC on polygon corresponds to the asset polygon-uusdc which isn't registered on Binance.

For this to work, you have to send axlUSDC, which corresponds to the asset uusdc that's registered on both Polygon and Binance, as shown in the link you shared earlier here

Here is an example of a successfully completed call: https://polygonscan.com/tx/0x0ce07fd2f361f48ae99ee5fd2a4896b366140861ee0ef786de66ea06ace09c92 you can take a look to confirm the asset.