Some sensor values are not working (unknown)

[Mathea90]

I have a side-by-side Samsung fridge with a USB wifi dongle connected with Smartthings and some sensor values only show "unknown" in HASS. Fridge model: Samsung RS8000 (RS6GN8222S9/EG) Wifi dongle: HD2018GH

Working sensor values:

• Temperature values
• Temperature setpoints
• Icemaker switch
• Door sensor states

Values that are not working (Sensors are created but only show "unknown"):

• Power and energy consumption values
• Water filter status

is it possible to fix this behavior so that all sensor data is shown in Home Assistant? Thank you very much for the integration!

Edit: I added the data export file of the device attributes. The fridge indeed does not send those values. Is there an explanation of what the problem could be? Device Attributes.csv

[bakernigel]

I suspect that the device is not reporting any values for these sensors but to confirm please could you: Go to https://my.smartthings.com/advanced and go to Control and View Your Devices. Select the device that is having the issue. Use the "Export Data" button for the Attributes and save as a CSV. Attach the CSV file to the issue.

[Mathea90]

I added the data export file of the device attributes to my original post. The fridge indeed does not send those values. Is there an explanation of what the problem could be? I am able to see energy consumption data in the Smartthings app. I find it under "Energy-Monitor".

[bakernigel]

Sorry, missed seeing the CSV. Yes, it seems the device does not provide any energy readings to the API. My fridge has a whole bunch of data under powerConsumptionReport which the API reports to HA. I don't know how the Samsung App is getting the data. Maybe via a Samsung installed app. If you go to the https://my.smartthings.com/advanced website and select Installed Apps on the left, what do you see ?

[Mathea90]

Previously, it was just my Home Assistant app but now I installed the "Energy" app, which now shows up in the advanced view. Unfortunately, I am not able to add my fridge to this app. It even says that the device is not supported :( This seems to explain the problem with the unknown sensor values, so I'm afraid it will not be possible to sync the energy data with HA. Nevertheless, I'm curious why energy data can be shown in the app (screenshot) and if it's possible to integrate it to HA.

[bakernigel]

It's as I suspected. The energy measurements you see in the Smartthings app are coming from a separate Samsung app provided by Samsung.

If you look at https://my.smartthings.com/advanced website -> Installed Apps you should see an app called Smartthings Energy which I think uses some sort of AI to calculate energy usage. I'll do some more digging but I'm pretty sure HA does not have access to the same data as this app.