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The Balanced dashboard.
https://dashboard.balancedpayments.com/
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As a user, I'd like to be able to see voided Hold's in the main dashboard. #1479

Open jaGarcia opened 9 years ago

jaGarcia commented 9 years ago

When we void a hold for a user and we receive inquiries from them about when the void was placed or when it will post to their account, it'd be nice to be able to pull up the definitive information from Balanced on the dashboard. I realize right now it's only an API functionality and I can/will wire that into my own applications admin dashboard, but this lack of display definitely caused some confusion (and now need to implement this functionality).

Thanks!

-Andrew

kyungmin commented 9 years ago

@mjallday Does API return void Holds? The dashboard should be displaying all Holds.

mjallday commented 9 years ago

curl https://api.balancedpayments.com/card_holds?is_void=1 -H "Accept: application/vnd.api+json;revision=1.1" -u ak-test-2KyZLwTSMm3yhgbLxU6lWFSMoJd4bGLq:

will return voided card holds.

jaGarcia commented 9 years ago

Thanks for the curl! To clarify, my request is to integrate voided holds into the main balanced payments dashboard gui.

On Mon, Sep 29, 2014 at 12:54 PM, Marshall Jones notifications@github.com wrote:

curl https://api.balancedpayments.com/card_holds?is_void=1 -H "Accept: application/vnd.api+json;revision=1.1" -u ak-test-2KyZLwTSMm3yhgbLxU6lWFSMoJd4bGLq:

will return voided card holds.

— Reply to this email directly or view it on GitHub https://github.com/balanced/balanced-dashboard/issues/1479#issuecomment-57191468 .

kyungmin commented 9 years ago

@jaGarcia Can you explain why it's important to see this in the dashboard? Do you look at Balanced dashboard to confirm if the data in sync with your own admin dashboard?

jaGarcia commented 9 years ago

I'd say it's important from a standpoint of completeness. All other charges/debits/refunds are reflected, but not voids.

When the need occurred for me to see it in the dashboard, I had just received an e-mail from a customer and with just their name and e-mail, at the time, it was easiest to pull up the balanced dashboard and look for their Hold and subsequent void (or so I thought).

I won't argue that it's not possible, and something I'm now going to do, to wire in my tools to query the API for voided holds with a particular holdURI to confirm that the void on the hold was successfully received. But, why not show voids in the dashboard and provide the user the option to filter them out if not desired?

On Mon, Sep 29, 2014 at 1:07 PM, Kyungmin Kim notifications@github.com wrote:

@jaGarcia https://github.com/jaGarcia Can you explain why it's important to see this in the dashboard? Do you look at Balanced dashboard to confirm if the data in sync with your own admin dashboard?

— Reply to this email directly or view it on GitHub https://github.com/balanced/balanced-dashboard/issues/1479#issuecomment-57193555 .

kyungmin commented 9 years ago

@jaGarcia Thanks for your reply. We'll add a fix to this.