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balanced / balanced-dashboard

The Balanced dashboard.
https://dashboard.balancedpayments.com/
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"Verify" button doesn't show up for bank accounts with failed verifications. #1535

Closed cohitre closed 9 years ago

cohitre commented 9 years ago

We check the status of the bank account verification to determine if we should show the "Start verification" button but it currently doesn't handle showing the button when the verification has failed (the user entered the wrong code 3 times)

kyungmin commented 9 years ago

I think it's not supposed to show up until it becomes verifiable again. When it's failed, we display the message like: "We could not verify your bank account. You may restart the verification process after three business days after 11/13/2014, 11:29 AM."

msherry commented 9 years ago

@kk But after three business days after 11/13/2014, 11:29 AM, it still doesn't show up, I think.

kyungmin commented 9 years ago

@msherry Then it sounds like it's an API problem because the verification_status and attempts_remaining should change back to its original state. Can you provide an example bank account?

kyungmin commented 9 years ago

Clarified with @mjallday: If the verification is failed for over 3 days, the dashboard should display the "Start verification" button again.

cohitre commented 9 years ago

This is a good fix for in the meantime, but the API still needs to reflect this verifiable status somehow: https://github.com/balanced/balanced/issues/714