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The website for Balanced.
https://www.balancedpayments.com
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ACH debit flow diagram/documentation is insufficient #175

Closed msherry closed 10 years ago

msherry commented 10 years ago

This diagram is insufficient.

image

ACH debits can transition to failed even after they have succeeded in certain circumstances. This needs to be documented.

tarunc commented 10 years ago

@msherry Under what circumstances can ACH debit fail after a state of succeeded?

tarunc commented 10 years ago

Note: We should probably have state diagrams somewhere in the balanced docs/api

msherry commented 10 years ago

@tarunc It can fail due to a reversal (similar to a chargeback), which is the most likely cause.

TimKJones commented 10 years ago

@msherry What are the causes for a reversal? If there is a transition from succeeded to failed, is this always because of a user-generated action, as it would be in the case of a chargeback? (Rather than something like insufficient funds, incorrect account number, etc.)

dmdj03 commented 10 years ago

we've updated the diagram to reflect this possibility