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balanced / www.balancedpayments.com

The website for Balanced.
https://www.balancedpayments.com
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Server not found (no DNS A record?) support.balancedpayments.com #271

Closed ghost closed 8 years ago

ghost commented 8 years ago

Firefox can't find the server at support.balancedpayments.com.

There's a link from this page: https://www.balancedpayments.com/get-started The link is Find out if Balanced is a good fit Which leads to 

Server not found
Firefox can't find the server at support.balancedpayments.com.

The answer for the A record is empty:

$ dig support.balancedpayments.com

; <<>> DiG 9.10.3-P2 <<>> support.balancedpayments.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 43511
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;support.balancedpayments.com.  IN  A

;; ANSWER SECTION:
support.balancedpayments.com. 59 IN CNAME   balancedpayments.ssl.zendesk.com.

;; AUTHORITY SECTION:
zendesk.com.        299 IN  SOA ns.zendesk.com. hostmaster.zendesk.com. 1456020360 21600 3600 604800 300

;; Query time: 68 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sun Feb 21 03:09:16 CET 2016
;; MSG SIZE  rcvd: 150

$ dig balancedpayments.ssl.zendesk.com

; <<>> DiG 9.10.3-P2 <<>> balancedpayments.ssl.zendesk.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 44818
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;balancedpayments.ssl.zendesk.com. IN   A

;; AUTHORITY SECTION:
zendesk.com.        106 IN  SOA ns.zendesk.com. hostmaster.zendesk.com. 1456020360 21600 3600 604800 300

;; Query time: 7 msec
;; SERVER: 8.8.8.8#53(8.8.8.8)
;; WHEN: Sun Feb 21 03:10:06 CET 2016
;; MSG SIZE  rcvd: 111
msherry commented 8 years ago

This is unlikely to be fixed, due to http://blog.balancedpayments.com/shutting-down/ .

ghost commented 8 years ago

Oh, I had no idea. I came from here https://github.com/opencompany/awesome-open-company#companies EDIT: Oops, actually I didn't come from there, must've been from another place that I forgot :/

Thanks for clearing it up! Cheers.