Closed stiliajohny closed 2 years ago
Do you use the included Jabra Link USB dongle to connect your headset?
Hi Yes I used the Dongle to connect I tried on MacOS. the plugin asked me to allow HID which I did but then it wasnt recognising the buttos or LED wasnt coming on
I have a Jabra Evolve2 85 and I don't notice any issues. Do you have Jabra Direct app installed on your mac?
Do you have Jabra Direct app installed on your mac?
Yes
Then I see no reason why it wouldn't work - can you check the console, are there any error messages there?
On Mon, Jun 27, 2022 at 6:38 PM John Stilia @.***> wrote:
Do you have Jabra Direct app installed on your mac?
Yes
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@stiliajohny - Try this call control demo, select WebHID as transport, and test if it works if you start and stop calls.
Hi
I am using the Evolve2 85 and even after following the instructions is not working as expected.
no red light or mute is working when I am on a Meet call.
Any troubleshooting steps ?