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balansse / homebridge-vivint

Integrates Vivint security system with Apple Home
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Vivint not responding #55

Closed 3aceskelsen closed 1 year ago

3aceskelsen commented 2 years ago

Anyone else having issues with the plugin? My accessories are showing in homekit, but not responding. When I try to get a new refresh token it looks like it's throwing errors, which I don't understand enough to know if that's the issue.

jgrimard commented 2 years ago

@3aceskelsen I just tried refreshing my Vivint token in Homebridge and everything worked fine. Can you post the errors you are getting?

3aceskelsen commented 2 years ago

@jgrimard

Screen Shot 2021-11-28 at 10 02 46 AM

Screen Shot 2021-11-28 at 9 30 03 AM

jgrimard commented 2 years ago

@3aceskelsen Ahh, you are using HOOBS, not Homebridge.
You could try opening an issue over here on HOOBS. This appears to be a HOOBS bug, since all is working well on Homebridge. https://github.com/hoobs-org/sidecars/tree/main/hoobs-vivint-sidecar

3aceskelsen commented 2 years ago

@jgrimard Thanks, I'll give that a shot.

3aceskelsen commented 2 years ago

@3aceskelsen Please delete that last screen shot, it has your auth cookie which is used to log into your vivint account without the need for a name or password.

Thanks, missed that

jgrimard commented 2 years ago

@3aceskelsen Googling the error, it appears to be some sort of DNS issue. Which DNS server do you use? The DNS records seem to be fine, looking at: https://dnschecker.org/#A/www.vivintsky.com From the search results it could be related to an incorrect setup in Docker? Maybe try rebooting the HOOBS device to see if it refreshes itself?

jgrimard commented 2 years ago

Possibly the HOOBS device can not reach the internet. You may want to verify that also.

3aceskelsen commented 2 years ago

So after another suggestion I rebotted my home network and not just the raspberry pi and that seems to have worked.

3aceskelsen commented 2 years ago

This issue has popped up again for me, but this time rebooting my home network doesn't seem to do anything. I've been working on this all evening, but can't figure out why I'm getting this error. Anyone have any ideas?

3aceskelsen commented 1 year ago

Looks like the error was an update on the Hoobs system. My Solution: https://support.hoobs.org/topics/connectivity/plugin-site-unavailable