login window loads, hangs, then does nothing

[skyleranelson]

When linking my account it acts like it's linking but then just stops and goes back to the login screen. I've tried just about everything from adding new bridges, reseting Vivint account login, rebooting, wifi on/off ... any other suggestions?

[jgrimard]

Are there any errors in the logs? I just tried deleting my refresh token and logging in again and it worked fine for me.

[skyleranelson]

Are there any errors in the logs? I just tried deleting my refresh token and logging in again and it worked fine for me.

Nothing. It's like it doesn't even see anything. I'm wondering if it's a network issue ... but all the other plugins are working.

Edit: adding some logs after clicking around = /19/2022, 5:29:23 PMhoobs stopping 8/19/2022, 5:29:28 PMHOOBS starting 8/19/2022, 5:29:36 PMHOOBSLoaded plugin '@balansse/homebridge-vivint' 8/19/2022, 5:29:36 PMHOOBSLoaded plugin 'homebridge-carrier-infinity' 8/19/2022, 5:29:36 PMHOOBSLoaded plugin 'homebridge-nest' 8/19/2022, 5:29:36 PMHOOBSLoading 2 platforms... 8/19/2022, 5:29:36 PMHOOBSNestFetching Nest devices. 8/19/2022, 5:29:36 PMHOOBSBridge is running on port 51826. 8/19/2022, 5:29:42 PMHOOBSNestiniting protect "Main Office": deviceId: 18B430004189F8A1 structureId: 26613020-077e-11ec-a88b-1296659e164a 8/19/2022, 5:29:42 PMHOOBSNestiniting protect "My Office": deviceId: 18B43000418A024E structureId: 26613020-077e-11ec-a88b-1296659e164a

[jgrimard]

Oh, are you using HOOBS? It is probably a bug in HOOBS. They wrote a "sidecar" to get this Homebridge plugin working in HOOBS. I would try opening a ticket here: https://github.com/hoobs-org/sidecars/tree/main/hoobs-vivint-sidecar

[skyleranelson]

Ah, thanks. I'll post there ... Assuming it's the same thing as https://plugins.hoobs.org/plugin/@balansse/homebridge-vivint

A bit over my head honestly.

[jgrimard]

If all else fails, you could use the command line utility I wrote to retrieve your refresh token then copy and paste it into the configuration.

From here: https://github.com/balansse/homebridge-vivint About half way down the page. HOOBS Users: Unfortunately HOOBS doesn't support the Custom UI components created for Homebridge.

As a workaround, you can open a terminal in HOOBS and run the following commands, where "vivintbridge" is the name of the bridge but all lowercase and with no spaces:

cd /var/lib/hoobs/vivintbridge/node_modules/@balansse/homebridge-vivint npm run mfa

[jgrimard]

if npm run mfa doesn't work then locate the file named vivint_mfa_cli.js and use node vivint_mfa_cli.js to run it

[skyleranelson]

That would be amazing. Seems like I'm having the same issue when accessing the terminal, too. Enter login info and just spits me back to "login ...."

[jgrimard]

Sounds like something is really wrong with HOOBS if you can't get into the terminal.

[skyleranelson]

Not sure what the hell is going on. https://file.letsalloy.com/1b74pI

[skyleranelson]

might have to flash HOOBS and start over.

[jgrimard]

according to: https://support.hoobs.org/docs/60e6310b6c19a6a5ca8f5c5f The terminal login is: The login is hoobs And the default password is hoobsadmin

[skyleranelson]

Sheesh. That worked! Got the refresh key. Running and added to HomeKit. No devices visible... still looking around.

[jgrimard]

Make sure you restart HOOBS.

[skyleranelson]

yeah. tried restarting the specific bridge and rebooting the sys. still empty so far.

[jgrimard]

Any errors in the logs?

[skyleranelson]

nah, updating everything to see if that helps.

[skyleranelson]

yo - Got it! Couldn't have done it without you!

[jgrimard]

Great! You can go ahead and close this issue.