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baldurk / renderdoc

RenderDoc is a stand-alone graphics debugging tool.
https://renderdoc.org
MIT License
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Cannot Run RenderDoc on Windows 10 (Application UI Window Does Not Open) #3488

Open Cantersoft opened 4 days ago

Cantersoft commented 4 days ago

Description of Bug

No application user interface opens by opening the lnk shortcut, and no user interface opens by running any of the installed executables on Windows 10.0.19045.0, with the following hardware: AMD R9 7950X CPU, 64GB TEAMGROUP T-Force CARDEA memory, and RTX3090 GPU.

Although no window opens, the process qrenderdoc.exe starts, allocates a few MB of memory, and then remains stagnant. I am wondering if I'm missing some critical detail to the installation process. The app icons do not appear on the lnk shortcuts, either.

Steps to reproduce

Attempt to run the RenderDoc application on Windows 10.0.19045.0 from the Windows UI (i.e., double click on the lnk shortcuts, or directly on the executables in %programfiles%\RenderDoc.

Environment

baldurk commented 3 days ago

This sounds like some kind of system or 3rd party software problem, since if you have installed RenderDoc clean then I can't think of any bug that would cause it to fail. Do you have any kind of security software or anti-virus running? Could you try disabling those to see if they are causing the problem?

Have you tried attaching a debugger to the process, and use the symbol server - https://renderdoc.org/symbols - to resolve the symbols to see the callstack when it is failing? Or could you compile from source and see if that runs successfully?

Cantersoft commented 3 days ago

How does one attach a debugger to a process? I compiled RenderDoc locally, and the UI did open this time, though I am a little curious as to what the problem was with the precompiled versions.