Open georgiats opened 4 years ago
[georgiats] This issue has attached support thread https://jel.ly.fish/1cbfcf44-c186-4590-966f-b1562eab9e61
[ntzovanis] This issue has attached support thread https://jel.ly.fish/2a564ae4-2bec-4a6d-b58c-3e67c55c6d3f
I've just linked a new case here. It seems in both cases HUP wasn't running anymore, but the dashboard said updating stuck at 50%. We could do a better job at showing that it failed (and why).
[vipulgupta2048] This has attached https://jel.ly.fish/74365c66-f587-44cc-8060-0759c1ec27ab
Here is the relevant ticket https://jel.ly.fish/1cbfcf44-c186-4590-966f-b1562eab9e61
Application url: https://dashboard.balena-cloud.com/apps/1558934 Device URL: https://dashboard.balena-cloud.com/devices/f97f32106472bd0c442abddc8c877f5b Device type: UP Board OS version: balenaOS 2.29.2+rev1 Supervisor version: 9.0.1
The healthchecks show check_networking failed -->
Some networking issues detected: test_dockerhub: Could not query Docker Hub test_balena_registry: Could not communicate with registry2.balena-cloud.com for authentication
and check_service_restarts failed -->
Some services are restarting unexpectedly: (service: /nodered_2511454_1464029 restart count: 2) (service: /firewallmanager_2511458_1464029 restart count: 1)
I've tried to get the Device diagnostics but I get the error
ssh client socket error while initiating SSH connection
Other logs :