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bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
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[Support interfaces missing when slicing object.] Support interfaces missing or not generated #1397

Open BambuLabDiscord opened 1 year ago

BambuLabDiscord commented 1 year ago

Support interfaces missing when slicing object. with the option for support only the build plate. This occurs when you slice a hollow object that have platform inside it. Even on the purge tower is smaller than needed.

MusangKingBambulab commented 1 year ago

Hi @BambuLabDiscord, would you mind sharing a specific 3mf with me? That would be convenient and effective to reproduce and locate the bug for me. Thx.

davidpyo commented 1 year ago

3mf zipped to allow for upload: StockShell.zip

Selecting "On Build Plate Only" causes support interface to not be generated : image

Unselecting "On Build Plate Only" causes support interfaces to be generated correctly: image

MusangKingBambulab commented 1 year ago

Thanks, @davidpyo, we are looking into it and will reply as soon as possible.

MusangKingBambulab commented 1 year ago

Hi, @davidpyo, I have locked the bug and am busy fixing it. Actually, for this model, they can be printed without support. You can click Support->Advanced->Don't support bridges and will find this model can be printed in support-free. As for the bug, I will solve it in the next release. Thanks! image