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bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
1.76k stars 243 forks source link

Front cover constantly crashes and fall off #1693

Open bluecurl opened 1 year ago

bluecurl commented 1 year ago

Describe the bug Front cover constantly crashes and fall off, while self calibrating and print start/ Seems to hit front door and or when cutting filament.

Changed filament cutter twice still having issues Tried adjusting belt tenison still having issues Cleaned Rods

bambu123 commented 1 year ago

Suggest to report the problem in udesk. https://bblcs.s5.udesk.cn/users/sign_in

bluecurl commented 1 year ago

Udesk is in Chinese, any English site?

bambu123 commented 1 year ago

My mistake, please report here 'https://bambulab.com/en/my/support/tickets'.

sodachen22 commented 1 year ago

There is a guide about reporting ticket in after sale system https://wiki.bambulab.com/en/x1/troubleshooting/upload-log