Bambu Studio 1.7.7.89 closes when print is sent to printer.

[hbar98]

Bambu Studio Version

1.7.7.89

Where is the application from?

Bambu Lab Official website

OS version

Windoes 11

Additional system information

OS Name Microsoft Windows 11 Pro Version 10.0.22621 Build 22621 System Manufacturer LENOVO System Type x64-based PC System SKU LENOVO_MT_20L8_BU_Think_FM_ThinkPad T480s Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz, 1800 Mhz, 4 Core(s), 8 Logical Processor(s) Installed Physical Memory (RAM) 24.0 GB Adapter Description Intel(R) UHD Graphics 620 Adapter RAM 1.00 GB (1,073,741,824 bytes) Driver Version 30.0.101.1122 Resolution 1920 x 1080 x 60 hertz

Printer

X1C

How to reproduce

1. Open Bambu Studio
2. Open a model, adjust settings, and slice
3. In Bambu Studio, send sliced file to printer to print
4. Bambu Studio closes with no way to interrupt and no warnings it is closing

Actual results

Bambu Studio closes with no dialogue boxes and no warning it is going to close.

Expected results

The program should remain open so I can click on the Devices tab to view progress or work on another model.

Project file & Debug log uploads

debug_Fri_Oct_13_14_46_22_4160.log.zip

bambu studio crashes_pixel-8-proV2.1.zip

Checklist of files to include

• [X] Log file
• [X] Project file

[bambu123]

@hbar98 Is it a 100% crash in this situation?

[hbar98]

With that model, yes. But I've done other models since then and it hasn't crashed or closed. I haven't tried to print that model since then.

On Mon, Oct 16, 2023 at 3:08 AM cmguo @.***> wrote:

@hbar98 https://github.com/hbar98 Is it a 100% crash in this situation?

— Reply to this email directly, view it on GitHub https://github.com/bambulab/BambuStudio/issues/2723#issuecomment-1763948703, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAZ25YGWMBDC45PNLOJ427TX7TTPXAVCNFSM6AAAAAA57TUKRKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTONRTHE2DQNZQGM . You are receiving this because you were mentioned.Message ID: @.***>

[jonathangregsonrogerscom]

ver 1.7.7.88 does the same on occasion. Similar OS & HW.

[bambu123]

ver 1.7.7.88 does the same on occasion. Similar OS & HW.

Please help provide logs. Also, whether it is a 100% failure.

[bambu123]

ver 1.7.7.88 does the same on occasion. Similar OS & HW.

Please help provide logs.

[bambu123]

With that model, yes. But I've done other models since then and it hasn't crashed or closed. I haven't tried to print that model since then.

To analyze DMP files, we need you to provide the following DLLs on your system:

C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.2215_none_270d72677387dfc3\comctl32.dll C:\Windows\System32\ntdll.dll C:\Windows\System32\kernel32.dll C:\Windows\System32\KERNELBASE.dll C:\Windows\System32\user32.dll C:\Windows\System32\msvcp140.dll C:\Windows\System32\ucrtbase.dll C:\Windows\System32\win32u.dll

[bambu123]

We have released version v1.8, please try using the new version to see if the issue exists.

[BambulabRobot]

This issue has been marked as inactive due to no response for 90 days.