cannot load file

[nilton61]

Bambu Studio Version

1.7.7.89

Where is the application from?

Bambu Lab Official website

OS version

windows 10

Additional system information

Intel(R) Xeon(R) CPU E3-1505M v5 @ 2.80GHz 2.81 GHz 16,0 GB

Printer

banbulab x1c

How to reproduce

import/import step/select file

Actual results

Program hangs for over 15 min. Had to terminate Since program needed to be terminated no project or log file can be exported.

The step file is quite complex but it should not take this long to load, I rebooted computer and tried again with similar results

Expected results

File should load after reasonable time

Project file & Debug log uploads

empty.zip log.zip

Checklist of files to include

• [X] Log file
• [X] Project file

[nilton61]

I managed to load the model with an stl file, but i really want to use step files

[SaltWei]

Slicer is using occt lib to import step file. Will try to fix, but lib issue, is not easy to be fixed.

[BambulabRobot]

This issue has been marked as inactive due to no response for 90 days.