Bambu Studio 1.8.0.62 Freezes when trying to save setting

[NVNDO]

Bambu Studio Version

1.8.0.62

Where is the application from?

Bambu Lab github releases

OS version

Windows 10

Additional system information

No response

Printer

Bambulabs P1S

How to reproduce

• Load any STL file
• Change the name of an already personalized and saved setting
• Press the "Save-button"
• Bambu Studio should freeze and eventually force you to close

Here are my settings of "0.20mm Standard Personalized" which I want to rename

Trying to rename:

Frozen!!

It doesn't matter what Name - it freezes instantly.

Actual results

Bambu Studio Freezes without saving - forcing to close application.

Expected results

Saving the settings under its new name and keep on functioning.

Project file & Debug log uploads

Z Seam issue.zip Safe_config_Freeze_Log_Data.zip

Checklist of files to include

• [X] Log file
• [X] Project file

[bambu123]

I tried it briefly, but it didn't reproduce. Please help me provide the DMP file when it freezes according to the following wiki. https://wiki.bambulab.com/en/bambu-studio/troubleshoot/crash-freeze-issue

[NVNDO]

Hey @bambu123 unfortunately there're no dmp files created in the C:\Users\X\AppData\Roaming\BambuStudio\log I tried both - the exe and dmp version.

Like mentioned in your link I then created a zip-file from the DMP created by the task-manager, But its 181mb big and I can't sent it over Github.

[Sebazzz]

@bambu123 I also have a dump file. Where can I send the confidential link to it?

[NVNDO]

I just updated to the recent version and until now I haven't had any issues...

@Sebazzz what version are you running?

[Sebazzz]

Same, running latest stable 1.8.x

Met vriendelijke groet, Sebastiaan Dammann

---

Van: NVNDO @.> Verzonden: Sunday, December 17, 2023 1:00:28 AM Aan: bambulab/BambuStudio @.> CC: Sebastiaan Dammann @.>; Mention @.> Onderwerp: Re: [bambulab/BambuStudio] Bambu Studio 1.8.0.62 Freezes when trying to save setting (Issue #3076)

I just updated to the recent version and until now I haven't had any issues...

@Sebazzzhttps://github.com/Sebazzz what version are you running?

— Reply to this email directly, view it on GitHubhttps://github.com/bambulab/BambuStudio/issues/3076#issuecomment-1858989875, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AAK4FMKFVGMAXYJQKKKDBJDYJYYZZAVCNFSM6AAAAABAO23DPWVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTQNJYHE4DSOBXGU. You are receiving this because you were mentioned.Message ID: @.***>

[bambu123]

@bambu123 I also have a dump file. Where can I send the confidential link to it?

Sorry, we don't have official network storage. You need to use your own DropBox, OneDrive, etc.

[Sebazzz]

@bambu123 I also have a dump file. Where can I send the confidential link to it?

Sorry, we don't have official network storage. You need to use your own DropBox, OneDrive, etc.

Yes, that's why I asked to whom I can send a confidential link with the memory dump. Since the memory dump contains everything the program had in memory, including likely API keys, I'm not going to put that link publicly on Github.

[bambu123]

@bambu123 I also have a dump file. Where can I send the confidential link to it?

Sorry, we don't have official network storage. You need to use your own DropBox, OneDrive, etc.

Yes, that's why I asked to whom I can send a confidential link with the memory dump. Since the memory dump contains everything the program had in memory, including likely API keys, I'm not going to put that link publicly on Github.

Please send to me: chunmao.guo@bambulab.com.

[Sebazzz]

Thanks, I've just shared the link via OneDrive. Please let me know when you have it 👍

[bambu123]

Thanks, I've just shared the link via OneDrive. Please let me know when you have it 👍

Oh, no. My OneDrive account is diffirent, it's cm_guo@hotmail.com.

[Sebazzz]

Thanks, I've just shared the link via OneDrive. Please let me know when you have it 👍

Oh, no. My OneDrive account is diffirent, it's cm_guo@hotmail.com.

That shouldn't matter, as you get an unique link regardless whether you have Microsoft account or not - but I reshared it anyway just now.

[BambulabRobot]

This issue has been marked as inactive due to no response for 90 days.