Models won't render in the Prepare or Preview pane on Mac

[Broctune]

Bambu Studio Version

1.8.2.56

Where is the application from?

Bambu Lab Official website

OS version

MacOS Ventura 13.4.1 (c)

Additional system information

CPU: 2.3 GHz 8-Core Intel Core i9 Graphics: AMD Radeon Pro 5500M 4 GB Intel UHD Graphics 630 1536 MB Memory: 16 GB 2667 MHz DDR4

Printer

X1 Carbon

How to reproduce

I'm simply trying to prepare a model in Bamboo Studio on my Mac. I've tried to open files directly from makerworld.com as well as directly open 3MF files from my local file system. Bamboo Studio appears to open the file, but there is no rendering in the Prepare tab. I can adjust attributes like changing the printer, filament, etc. In the Process section of attributes, I can switch from Global to Objects and see the model listed under Plate 1. The model view is simply blank.

If I click Slice I'm taken to the Preview tab but there is no rendering there, either, and it doesn't appear that it's actually sliced the model. There is no delay or model stats, etc.

I've tried to create new projects and import STL and other files but get the same result - no rendering of the object, plate, etc. Just a blank view port. I never see any errors or anything that would indicate something is wrong.

I'm logged in and can connect to the printer. I can view the camera from the Device tab and see which filaments I have loaded.

I've tried uninstalling, rebooting, reinstalling, re-downloading but get the same result.

I switched back to a Windows machine and am able to print as usual using the save version.

Actual results

Expected results

I expect to open the Project / Model and see the build plate with the objects available for preparation, slicing and printing.

Project file & Debug log uploads

Archive.zip

Checklist of files to include

• [X] Log file
• [ ] Project file

[Haidiye01]

This situation is highly likely to be an opengl driver issue

[BambulabRobot]

This issue has been marked as inactive due to no response for 90 days.