bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
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FILAMENT COINCE #3814

Open 75425476 opened 3 months ago

75425476 commented 3 months ago

Bambu Studio Version

1.8.4.51

Where is the application from?

Bambu Lab Official website

OS version

windows 11pro 22H2

Additional system information

No response

Printer

p1s

How to reproduce

message d'erreur indiquant un filament coince. Comme indique, j'ai demonte l'AMS sans rien voir d'anormal, puis j'ai demonte l'extrudeur et la tete d'impression. Je n'ai trouve aucun filament coince. la led du 1st feeder reste rouge. Quand j'inserts un filament, la led devient blanche, mais la bobine tourne dans le mauvais sens et fait ressortir le filament.

Actual results

impossible to print

Expected results

j'aimerais une solution, sinon il faudra faire jouer la garantie et remplacer la machine

Project file & Debug log uploads

je ne comprends pas la question

Checklist of files to include

lanewei120 commented 3 months ago

@75425476 it seems printer related issue, could you create a ticket from here: https://bambulab.com/en/my/support/tickets/create

our customer support will contact you as soon as possible