bambulab / BambuStudio

PC Software for BambuLab and other 3D printers
GNU Affero General Public License v3.0
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PC crash on pressing Slice plate #4111

Open bnvisuals opened 4 months ago

bnvisuals commented 4 months ago

Bambu Studio Version

1.9.1.6

Where is the application from?

Bambu Lab Official website

OS version

Windows 11 pro Version 10.0.22631 Build 22631

Additional system information

Processor AMD Ryzen 5 5600X 6-Core Processor, 4300 Mhz, 6 Core(s), 12 Logical Processor(s) Installed Physical Memory (RAM) 32.0 GB Adapter Description NVIDIA GeForce RTX 3090

Printer

X1C

How to reproduce

pressing Slice Plate results in PC crash

Actual results

pressing Slice Plate results in PC crash

Expected results

Plate being sliced

Project file & Debug log uploads

debug_Sun_May_19_14_16_07_2908.log.zip

Checklist of files to include

QingZhangBambu commented 4 months ago

hi, could you upload 3mf files and the dump files to help us target the issue? here is the guide https://wiki.bambulab.com/en/bambu-studio/troubleshoot/crash-freeze-issue