Video Feed Freezes Application

[zymojoe]

Bambu Studio Version

1.9.3.50

Where is the application from?

Bambu Lab Official website

OS version

Windows OS10

Additional system information

No response

Printer

Bambu Lab X1C

How to reproduce

1. open application
2. select Device tab
3. select printer
4. click green circle "Play " button for video
5. Prgram freezes and requires force quit and restart

Actual results

actual results require force quitting the application and rebooting. happens every single time, 10 of 10 tries

Expected results

Project file & Debug log uploads

Checklist of files to include

• [ ] Log file
• [ ] Project file

[bambu123]

Please follow the wiki and config GPU for BambuStudio. https://wiki.bambulab.com/en/software/bambu-studio/faq/live-view

[zymojoe]

I was able to resolve the issue. I have both integrated and discrete GPU's. Bambu Studio was assigned to the Nvidia GPU and was unable to accept the streaming video. I manually assigned the integrate GPU and it fixed the issue.