display stays black camera does not work sd card not recognize. i try to format an change cards but nothing

[Uldits]

Bambu Studio Version

1.9.3.50

Where is the application from?

Bambu Lab Official website

OS version

win 11

Additional system information

No response

Printer

p1s

How to reproduce

display stays black camera does not work sd card not recognize. i try to format an change cards but nothing

Actual results

display stays black camera does not work sd card not recognize. i try to format an change cards but nothing

Expected results

display stays black camera does not work sd card not recognize. i try to format an change cards but nothing

Project file & Debug log uploads

display stays black 01P09A440900089_06-26_10_01_45.690_v01.06.00.00_idx_1.log camera does not work sd card not recognize. i try to format an change cards but nothing

Checklist of files to include

• [X] Log file
• [ ] Project file

[bambu123]

It seems to be a problem with the printer, please help create a ticket.

https://wiki.bambulab.com/en/p1/troubleshooting/how-to-upload-log

[bambu123]

Regarding the issue of camera or liveview not working, please help send a studio log. https://wiki.bambulab.com/en/x1/troubleshooting/bambu-studio-log

[Uldits]

crash_Fri_Jun_21_08_51_16_0_done.log Hello there is a log file

[gaolegao-lx]

Please upload log through Handy APP, and give us your ticket number

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Upload log files through Bambu Handy Log files from the Bambu printer can be uploaded via Bambu Handy over the network, with an upload speed of around 150 kbps under optimal network conditions. When uploading logs, you have the option to select a specific time frame, allowing you to reduce the volume of logs transmitted and shorten the upload duration. To upload files, go to Me → Support Tickets → Choose the ticket for log upload and proceed with the operation.

[Uldits]

Problem are solved by bambu lab. It was someting with ssl certificates, but enyway i hawe to disconect printer from network to avoid such kind a problems.